PBX Operator

PBX Operator

Position will be at Keck Hospital - 1500 San Pablo Street, Los Angeles CA 90033 or 1441 Eastlake Ave, Los Angeles, CA 90033 - Campus or Medical Enterprise: Medical Enterprise - Pay: $18.00 - $18.99 - Duration of Assignment: 13 weeks with a possibility for an extension no guarantees - Parking: Parking pass will be provided - Dress code: Business Casual Must be available to work any shift, Sunday through Saturday, 24/7, including holidays, with rotating schedules. It's critical that they fully understand how the scheduling works. Systems Training Week 1: 8 AM – 4:30 PM Shift start times can vary between 7:00 AM and 11:00 PM. The most common shifts are: 8:30 AM to 5 PM 11:00 AM to 7:30 PM Weekend and holiday shifts follow the same structure. If scheduled on a weekend, employees will receive two days off during the week.

Position Details: This role requires answering 75+ calls per day, managing after-hours calls to providers along with hospital page codes. Serves as primary point of contact of communication for Medical - Healthcare Institution Keck Medicine of Medical medical centers. Provides voice, paging and emergency communication for the organization, business partners, and community. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice, and email systems.

Benefits: (employee contribution) Health insurance Health savings account Dental insurance Vision insurance Flexible spending accounts Life insurance Retirement plan All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.