Quality Assurance Coach & Performance Lead
Sysco (old)
Sysco is looking for a Quality Assurance Program Coach to develop employees and oversee the QA program in a busy call center. The role focuses on root-cause analysis, training, and performance improvements to exceed customer expectations. Responsibilities include coaching, monitoring quality across calls using Salesforce, CallTower and Talkdesk, and delivering recommendations to optimize service levels and sales outcomes. #J-18808-Ljbffr Sysco (old)
Vacancy posted 2 days ago
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