Medical Assistant

RENEW Medical Assistant

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we've been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

The RENEW Medical Assistant is a cornerstone of the patient experience in an elevated, concierge-style longevity practice. Working in close collaboration with the physician, physician assistant, and patient coordinator, the Medical Assistant guides patients through every stage of their 12-month journey: intake, assessment, diagnostics, procedural support, triage, and care coordination. This role is ideal for a Medical Assistant with experience in aesthetics, wellness, or hormone replacement therapy who is energized by a collaborative, team-based environment, brings a growth mindset, and wants to help build the future of regenerative aesthetics.

Key Responsibilities:

Patient Experience & Intake

• Conduct patient intake, including health history review, medication and supplement reconciliation, and documentation in the EMR.
• Deliver a warm, white-glove patient experience consistent with RENEW's concierge standard at every touchpoint.
• Lead recurring wellness visits, reinforcing each patient's personalized plan and tracking progress toward goals.

Clinical Assessments & Diagnostics

• Obtain and document vital signs.
• Perform body composition analysis (SECA) and grip strength testing.
• Capture VISIA facial skin analysis imaging.
• Perform phlebotomy with a high degree of proficiency; collect, label, and process specimens for standard and advanced functional lab panels.

Procedural Support

• Prepare treatment rooms and assist with setup, reconstitution, and mixing of regenerative aesthetic products (e.g., Sculptra, hyperdilute Radiesse, PRP/PDGF) under physician direction.
• Assist the physician and PA during procedures and support post-procedure patient care and education.
• Maintain inventory, sterilization, and safety standards for all clinical supplies and equipment.

Triage & Care Coordination

• Triage patient questions regarding hormone therapy, supplements, and peptides using clinical judgment and physician-approved protocols, escalating to the PA or physician when indicated.
• Coordinate care across the patient journey: lab draws, follow-up visits, results review scheduling, and program milestones, ensuring every patient stays on track.
• Provide patient education on protocols, pre- and post-procedure care, and lifestyle recommendations within the approved education library.
• Partner with the patient coordinator and clinical team to continuously improve workflows and the overall patient experience.

Scope of Practice: This role practices under physician supervision. The Medical Assistant does not perform injections of PRP, fillers, or biostimulators; all injectable procedures are performed by the physician or physician assistant. Triage and patient education are delivered per physician-approved protocols, with clear escalation pathways for clinical decision-making.

Minimum Qualifications:

• Proficiency in phlebotomy and specimen handling. (required)
• BLS Certification required
• Strong clinical documentation skills and comfort with EMR systems. (required)
• Thorough understanding of HIPAA and patient privacy standards. (required)
• Experience in aesthetics, medical spa, dermatology, wellness, functional medicine, or hormone replacement therapy. (preferred)
• Familiarity with body composition analysis, skin imaging, or longevity-focused diagnostics. (preferred)
• Experience in a concierge, membership-based, or cash-pay practice model. (preferred)

Physical Demands:

• Standing or walking for extended periods of time.
• Ability to periodically lift objects or equipment up to 35 lbs.
• Moderate pushing, pulling, and reaching to prepare and turn over treatment rooms.
• Ability to observe details at close range, hear normal conversation levels, and maintain hand dexterity.