Program Coordinator, LPN

The LPN Patient Program Coordinator is responsible for coordinating day-to-day program operations and overseeing patient flow to ensure an efficient, organized, and positive patient experience. This position serves as a key liaison between patients, physicians, clinical staff, and program management, facilitating communication and coordination throughout the patient care process. Essential Responsibilities Oversee daily patient flow and coordinate the movement of patients through the program to support timely and efficient care. Serve as a primary liaison between patients, physicians, clinical staff, and the program manager. Facilitate communication regarding patient needs, appointments, scheduling, and program-related concerns. Support physicians and clinical staff with the coordination of daily program activities and patient needs. Assist the program manager with day-to-day operations, workflow, scheduling, and administrative functions. Monitor program activities and identify operational issues that may affect patient flow or the patient experience. Coordinate with internal departments and external providers as needed to ensure continuity and efficiency of services. Maintain accurate patient and program documentation in accordance with organizational policies and regulatory requirements. Provide patients and families with information regarding program services, processes, and resources. Assist with resolving patient concerns and escalate clinical or operational issues appropriately. Collaborate with the clinical team to ensure patient needs are communicated and addressed in a timely manner. Support the implementation of program policies, procedures, quality initiatives, and process improvements. Maintain confidentiality and comply with HIPAA, organizational policies, and applicable healthcare regulations. Qualifications Bachelor's degree in healthcare administration, nursing, public health, health sciences, or a related field preferred. Licensed Practical Nurse (Required) Maintains American Heart Association Basic Life Support Clinical knowledge and understanding of patient care processes required. Experience in a healthcare, clinical, or patient-facing environment required. Experience coordinating patient flow, clinical operations, or healthcare programs preferred. Strong communication and interpersonal skills with the ability to work effectively with patients, physicians, and clinical staff. Strong organizational skills and ability to manage multiple priorities in a fast-paced environment. Proficiency with electronic health records and Microsoft Office. Ability to maintain professionalism, confidentiality, and sound judgment when handling sensitive patient matters.