Leasing Consultant

• Greet prospective residents, conduct property and apartment tours, and highlight community features and amenities.
• Respond promptly and professionally to leasing inquiries by phone, email, text, and walk-in.
• Guide applicants through the application, screening, and lease-signing process, and prepare accurate lease files and move-in paperwork.
• Follow up with prospects and maintain accurate records of leasing traffic, guest cards, and lead sources in property management software.
• Support marketing efforts, including updating online listings, posting to social media, and participating in outreach and resident events.
• Assist with lease renewals and resident retention programs, delivering excellent customer service to current residents.
• Conduct move-in inspections and ensure tour paths, model units, and the leasing office reflect our standards of curb appeal.
• Receive and log resident service requests and coordinate with the maintenance team on follow-up.
• Comply with all Fair Housing, landlord/tenant, and company policies and procedures in every interaction.
• Assist the Property Manager with administrative duties and other tasks as assigned.

Leasing Consultant – Decatur, GA

• Greet prospective residents, conduct property and apartment tours, and highlight community features and amenities.
• Respond promptly and professionally to leasing inquiries by phone, email, text, and walk-in.
• Guide applicants through the application, screening, and lease-signing process, and prepare accurate lease files and move-in paperwork.
• Follow up with prospects and maintain accurate records of leasing traffic, guest cards, and lead sources in property management software.
• Support marketing efforts, including updating online listings, posting to social media, and participating in outreach and resident events.
• Assist with lease renewals and resident retention programs, delivering excellent customer service to current residents.
• Conduct move-in inspections and ensure tour paths, model units, and the leasing office reflect our standards of curb appeal.
• Receive and log resident service requests and coordinate with the maintenance team on follow-up.
• Comply with all Fair Housing, landlord/tenant, and company policies and procedures in every interaction.
• Assist the Property Manager with administrative duties and other tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• Customer service, sales, retail, or hospitality experience is a plus
• Excellent interpersonal and communication skills with a friendly, professional demeanor.
• Strong organizational skills and attention to detail; comfortable managing multiple prospects and priorities.
• Basic computer proficiency; experience with property management software (e.g., AppFolio) is a plus.
• Ability to work on a schedule that may include Saturdays.
• Valid driver's license and reliable transportation.
• Willingness to learn Fair Housing regulations and complete company-provided training.

Compensation & Benefits

• Competitive hourly base pay.
• Leasing commissions — your success is rewarded directly.
• Paid training and clear growth opportunities into senior leasing and property management roles.
• Benefits package for full-time employees.

Equal Opportunity Employer