Autonomous vehicle operations supervisor

Company Description Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. Role Overview The Shift Supervisor is responsible for managing and overseeing operations while acting as the liaison between the Client’s program managers and vehicle specialists/operators. They manage a team of operators and ensure efficient delivery of the missions requested by the client. Academic Preference & Qualifications High School Diploma or GED; Bachelor’s Degree from an accredited university preferred 2 or more years of operations experience in leading teams Key Responsibilities Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints Coordinate, monitor, and supervise the activities of subordinates. Inform other management personnel regarding operational/personnel problems as appropriate and offer ideas towards resolution Respond to service problems and investigate and respond to unsafe location/situation reports Develop and schedule program work plans in accordance with specifications in conjunction with the client’s staff; oversee daily operations and coordinate activities of program; determine priorities Maintain high standard of safety across the program/team Necessary Skills Ability to use a computer to generate reports and schedules Ability to understand and interpret system operating rules, regulations, policies, phases and routes Good written and oral communication skills Must be able to work either early mornings, evenings, and/or weekends, flexible shift if needed #J-18808-Ljbffr