Service Lot Porter

Service Lot PorterSerra Ford Farmington Hills is seeking a dedicated and proactive Service Lot Porter to join our team. The ideal candidate will play a crucial role in maintaining the cleanliness and organization of our facility while providing exceptional guest service. This position requires strong communication skills, attention to detail, and a commitment to ensuring a positive experience for all customers.ResponsibilitiesGreet and assist guests upon arrival, providing excellent customer service and assisting them with their needsMaintain the cleanliness of the parking area, showroom, service lane, and other public spacesDrive vehicles safely, including manual transmission cars, when necessaryAssist with valet parking services as neededSupport dealership operations by performing various tasks as assignedCommunicate effectively with team members and management to ensure smooth operationsRequirementsStrong customer service skills with a focus on guest satisfactionAbility to communicate clearly and effectively in both verbal and written formsExperience in a dealership environment preferred but not requiredValid driver’s license with a clean driving recordAbility to operate both automatic and manual transmission vehiclesPositive attitude, strong work ethic, and willingness to learnAbility to work with a team, as well as different departments within the facilityBenefitsOpportunities for career growth and developmentMedical, Dental, Vision, 401K, and other benefits offeredSupportive team environmentPaid Time OffFamily owned and operatedEmployee discounts on services and vehiclesAbout the CompanySerra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.