Sales Support Assistant

Sales Support AssistantThe Sales Support Assistant will train and learn from our top sales representatives and gain hands-on experience. To be successful you should have the ability to build long-term relationships and provide outstanding follow-up. Sales Support Assistant are expected to be detail-oriented, tech savvy, multi-tasker, self-starter with excellent communication skills (oral and written). Must be able to work under pressure and switch gears quickly in order to respond to requests from multiple clients in a timely and efficient manner.Supervisory Responsibilities: N/ADuties/Responsibilities:Receives direction from Sales Reps/Showroom Team LeaderSupports both Inside and Outside Sales RepsAbility to Identification, Differentiate & Explain Stone ProductsAssist during viewings scheduled and prepared by a Sales RepPrepare recap of viewings scheduled and prepared by a Sales RepAssist clients with viewing under direction and supervision of a Sales RepField Sample Requests & Coordinate with Sample TeamCapture all necessary client information the next steps in Sales ProcessPerforming Customer Relationship Management via CRM databaseProviding Data EntryMaintain potential and current projects in SalesForcePrepare quotes and sales orders under the supervision of the Sales RepAdvising Client on product selectionsProviding Client Support & Customer Service via phone, email, in personFollow up on Hold with ClientsReporting discrepancies or issues to Team LeaderDisplay Knowledge of General Sales ProceduresCoordinating with Inventory Control (for slabs quality checks and reports)Maintaining potential and current projects into CRM databaseCreating holds, quotes & sales ordersParticipate in Bi-weekly sales meetingsContinuous learning of new productsGreet & Meet:Pleasantly greet clients upon arrivalReceive and direct visitors, vendors, clients and others to the appropriate location or personnelNotify the appropriate personnel of arrival of visitors, clients, vendors and othersEnter visitors information in the CRM systemAdministrative activities including but not limited to booking meetings, scheduling appointments, arranging transportation for clients, receiving & sending mail and packagesResponding to internal and external inquiries and distributing accurate informationEnsure space dedicated to clients meeting and the reception area are fully stocked and in orderFollow all SOPs as assignedPerform other duties as assignedRequired Skills/Abilities:Must be a team player with a positive attitude.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent sales and customer service skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Ability to prioritize tasks and to delegate them when appropriate.Ability to function well in a high-paced and at times stressful environment.Ability to work collaboratively in a team environment.Self-motivated with a proactive approach to work.Ability to maintain confidentiality and handle sensitive information with discretion.Proficient with Microsoft Office Suite or related software.Prior Stone experience a plusExperience in Salesforce or similar CRM a plusEducation and Experience:High school diploma required; Bachelor's degree preferred.Proven experience in Sales Support or similar administrative role.At least two years related experience required.If you are a motivated professional with a passion for exceeding targets and providing exceptional customer service, we encourage you to apply.Salary Range: $25.00 - $28.00/hour commensurate with experienceWe offer a competitive salary along with comprehensive benefits and opportunities for professional growth. Join our team and take your sales career to new heights! Apply now.