Service Engineer

Description

Job Title - Service Engineer - College Station, TX

Number of Positions - 21

Job Location - College Midtown Dr & Corporate Pkwy, College Station, Texas, United States of America, 77845

Job Start Date - 8/24/26

Job End Date - 12/31/26

Job Description -


THE CANDIDATE'S NAME, AND CITY & STATE OF RESIDENCE MUST BE AT THE TOP OF EACH RESUME

SUPPLIER LOGOS ARE NOT PERMITTED ON RESUMES

PLEASE SUBMIT IN WORD FORMAT ONLY

KEY REQUIREMENTS

1. Candidates must be within a 45-minute commute of the site location unless pre-approved for relocation candidates
2. All fields below (CANDIDATE SUBMISSION TEMPLATE AND SUMMARY SNAPSHOT) must be completed AND INCLUDED ON THE TOP OF EACH RESUME
3. Resume-only submissions will not be reviewed
4. Incomplete submissions will be rejected

CANDIDATE SUBMISSION TEMPLATE

1. Candidate Basic Information

• Full Name

Current Location (City, State)

Phone Number

Email Address

Work Authorization Status

Current/Last Organization

Employment Status

Years of Experience

Interview Availability

Willing to work on-site (Y/N)

Willing to work shifts / on-call (Y/N)

Estimated Commute Time in minutes (must be <45 min)

Have you been submitted to Dell from any vendor in the past 6 months?

1. Summary Snapshot
2. Years of relevant experience:
3. Type of environment (Data Center / Enterprise / Field / Personal lab):
4. Key hardware experience:
5. Key strengths:

21 RESOURCES NEEDED FOR THIS LOCATION

Work location: College Midtown Dr & Corporate Pkwy, 77845 College Station, TX 77845

Work hours: 8-5 Mon-Fri, occasionally need to support different shift hours and on call.

On Call: Yes

Extension: Yes

Contract to Hire: Possible

Travel: No

US CITIZENSHIP REQUIRED: Yes

Job Description:

ONCE A CANDIDATE BEGINS THEIR ENGAGEMENT, THEY WILL BE REQUIRED TO ATTEND A WEEKLY TOUCH POINT CALL WITH THE UNISYS TEAM

Job Posting Title: On-Site Service Engineer - AI Data Center

Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms. This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service. Prior AI experience is not required-strong data center and server fundamentals are what matter most.

What You'll Do

1. Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
2. Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
3. Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
4. Support both reactive and preventive maintenance following established procedures
5. Collaborate with internal teams and customers during service events to ensure clear communication and resolution
6. Document work performed and contribute to shared knowledge and best practices
7. Participate in on-call rotations and support extended coverage when needed

What You Bring

1. Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
2. Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
3. Familiarity with Linux or similar operating systems
4. Strong troubleshooting and problem-solving abilities
5. Comfortable working independently on-site and communicating clearly with customers
6. Willingness to learn and support emerging technologies, including AI platforms

Qualifications

1. 3-5+ years of experience in technical support, field service, or data center roles
2. Associate or bachelor's degree in IT or related field (or equivalent experience)
3. Dell or other vendor certifications are a plus, but not required
4. Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules