Epic Application Analyst Senior

Fully RemoteKey Bank TowerFull timeR184048Job DescriptionThis position is responsible for complex level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support(e.g., electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management)This role is specific to Epic MyChart and the Patient Experience application suite, supporting the patient-facing digital experience for Intermountain Health. The senior analyst serves as a build and configuration owner for MyChart questionnaires, test results release, proxy access, activation, and eCheck-in workflows, and partners closely with clinical operations, Compliance, Privacy, and HIM on patient access and consent decisions.We arecommittedto offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states:California, Connecticut, Hawaii, Illinois, Maine, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Virginia, Vermont, Washington.This position is fully remote with some on-site presence required yearly | Schedule: Monday - Friday, 8AM - 5PM.Prefer candidates withEpic MyChart certificationMyChart questionnairesTest results release configurationProxy access (proxy classes, teen/adult)MyChart activation and identity verificationeCheck-in and pre-visit workflowsMyChart BedsideHyperspace build, MyChart rules, System DefinitionsThe senior analyst is responsible for providing advanced technical support, configuration, integration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning).The senior analyst may also manage small and mid-sized projects related to these applications and their technologies and will help plan and execute projects. The senior analyst will mentor other analysts and is expected to contribute to the development of best practices and standards for application configuration, deployment, support, archival, and decommissioning.Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervisionEssential FunctionsDocuments and recommends workflow changes and technical/functional designs needed to support the business requirements.Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshootingSolves common and complex issues, incidents, and problems according to agreed upon service levels and according to department standards.Serve as PM and complete PM functions for mid-size projects with multiple teamsPerforms quality review of team buildCollaboratively works with peers, internal and external stakeholders, and vendorsFollows documentation and change management standards.Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.Oversees configuration of electronic and mechanical hardware with software products to meet the functional criteria of client specificationsDevelop and understands business reporting needs for end usersParticipates in on-call and command center responsibilitiesDevelops and maintains comprehensive testing plans and scripts to verify system outputs and system integrityAttends and participates in team, project and department meetings to increase awareness and information flowWorks with requestor to understand the problem, creating a clear and defined objective for the project and then completes the business case documentationHelp stakeholder complete ROI, benefit plan KPI, leading and lagging measures, if applicable.Aggregate applicable resource group forecasts to roadmap new projects to be used in subcommittees/workgroups. Ensure that resources are available to work on priorities and align to appropriate strategies.Aggregate of equipment/hardware/data connection forecasts and mapping of new construction/reconstruction projects, create cost estimates and comparisons of new construction and reconstruction projects and assists with application assessment of new construction and reconstruction projects, if applicableProvides Capital Planning with cost of equipment, infrastructure information. Leads in procurement and coordination of DTS equipment of construction and reconstruction project. Supply field teams with lists and mapping of equipment and data connections for projects, if applicableSkillsProficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, WordPossesses in-depth business and application knowledge and experienceKnowledge of system analysis and operating systemsSkilled in assessing needs and determining through documentation what the best approach might beSkilled at problem definition and data collection by establishing facts, drawing valid conclusionsAbility to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulationsAbility to write reports, correspondence, and process documentsAbility to effectively present information and respond to inquiries or complaints from employees, managers, directors, senior leaders, and the general publicDemonstrates knowledge of project management and controlPreferred QualificationsEDUCATION Bachelor's degree is required in information technology, healthcare, business, or related field.or, actively working towards a Bachelor's Degree with nine years of professional experienceAdditional relevant experience may substitute for lack of education upon Supervisory and HR approval OREXPERIENCE: Four (4) years of work experience, or actively working towards a Bachelor's Degree with six years of experience in related areasWill be required to certify on one or more Epic applications and maintain certificationRequirementsOperate computers and other IT equipment requiring the ability to move finger and handsSee and read computer monitors and documentsRemain sitting or standing for long periods of time to perform workLocationKey Bank TowerWork CitySalt Lake CityWork StateUtahScheduled Weekly Hours40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$39.97 - $62.91We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits package here ( .By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.All positions subject to close without notice.Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here ( .Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact View phone number on click.appcast.io or email View email address on click.appcast.io . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. ( primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice.Thanks for your interest in continuing your career with our team!J-18808-Ljbffr Intermountain Healthcare