CSR/ Junior Producer

CSR / Junior Producer Hybrid Job Summary Seeking a dedicated and adaptable Customer Service Representative (CSR) / Junior Producer Hybrid to join a growing team. This role offers a unique opportunity to work in a collaborative, family-oriented environment where you can wear many hats and contribute to the success of a thriving insurance agency. If you are passionate about providing exceptional service, managing diverse accounts, and contributing to a supportive team culture, we encourage you to apply. Compensation Package New Haven Location : Base salary up to $50,000 + commissions on new business (2% of agency premium, paid one time). Wellington Location : Base salary up to $55,000 (absolute cap; $40,000–$50,000 preferred) + commissions on new business (2% of agency premium, paid one time). Competitive benefits package, paid time off, professional development opportunities, etc. Responsibilities New Haven Location : Serve as a generalist CSR, managing a variety of tasks including reviewing and writing new business. Handle a round-robin workflow and address day-to-day needs as they arise. Manage a book of business with a premium size of $3.2 million. Wellington Location : Perform CSR duties with additional producer responsibilities. Manage a book of business with a premium size of $2.7 million. Work closely with a senior producer and adapt to a structured yet dynamic environment. Handle personal lines, commercial lines, and farm accounts. Communicate effectively with clients, carriers, and team members. Utilize the EPIC agency management system to manage accounts and workflows. Qualifications/Requirements Licenses/Certifications : Property & Casualty (P&C) license required. Experience : New Haven: Open to candidates with less than 5 years of experience; early-career professionals are encouraged to apply. Wellington: Preference for more experienced candidates who can work effectively in a demanding environment. Technical Skills : Familiarity with the EPIC agency management system is preferred but not required. Experience with Hawksoft or similar systems is acceptable. Soft Skills : Strong communication skills, including the ability to engage in meaningful conversations with clients and team members. Adaptability and a willingness to take on varied responsibilities. Self-starter with a growth mindset and a proactive approach to problem-solving. Strong organizational skills to manage workflow volume effectively. #J-18808-Ljbffr Jonus Group