Full-Time Retail Sales Representative

Full-Time Retail Sales Representative

In Irvine, CA, a Retail Sales Representative role with Wireless Vision would be a perfect fit for those who are excited by the latest tech trends and naturally make connections with people. In this role, you will represent the T-Mobile brand and meet customers' wireless needs. As a member of the store team, you will work as a team to meet both personal and company goals!

Your talents include:

• Providing exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs.
• Exceeding monthly revenue goals through acquiring new customer accounts, maximizing existing customers' accounts to identify revenue opportunities, and excelling in quality metrics.
• Participating in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Assisting with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Working with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Completing accurate paperwork and transactions according to company policies and procedures.
• Sharing customer experience with the rest of your team, including Management.
• Ensuring maintenance of store appearance, back room, restrooms and individual work area according to the retail store standards.
• Assisting customers with service activations, changes and bill payments, responding to billing inquiries, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Building customers' confidence by making their experience comfortable and simple while meeting their needs.
• Engaging in service selling and right fitting the customer with the appropriate total technology solution.
• Assisting in other tasks, duties, or projects as assigned by management.

Your experience includes:

• Minimum of 6 months experience in retail or another environment with a strong customer focus.
• Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
• Professional, energetic and positive attitude.
• Excellent written and verbal/interpersonal communications skills.
• Flexible scheduling availability.
• Completed High school diploma/GED.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

What we'll offer:

• Competitive paid time-off program
• Medical, dental and vision benefits
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace