Director of Shared Services

We are partnering with an established, growing organization to identify a Director of Shared Services to lead a critical business function and help drive continued operational growth and transformation. This individual will oversee key shared services and financial operations functions while partnering closely across Finance, Operations, IT, and other areas of the business. The ideal candidate will bring a strong combination of financial operations leadership, team management, process improvement, automation, and transformation experience. This is an opportunity for a hands-on leader who can drive operational excellence while continuing to build scalable processes and high-performing teams. Responsibilities Lead day-to-day operations across shared services and financial operations functions Manage, develop, and mentor a multi-level team Partner closely with Finance, Operations, IT, and functional leadership Drive process improvement, standardization, automation, and operational efficiencies Establish and monitor KPIs, service levels, and operational performance Enhance systems, processes, internal controls, and shared services infrastructure Identify opportunities to improve scalability, efficiency, and service delivery Build high-performing teams while supporting talent development and succession planning Lead transformation and change-management initiatives across a complex organization Balance strategic initiatives with a hands-on, solutions-oriented leadership approach Qualifications 8+ years of progressive finance, accounting, operations, or shared services experience Proven leadership experience within a complex organization Experience managing multi-level teams and shared services or financial operations functions Demonstrated success with process improvement, transformation, automation, and/or systems initiatives Strong understanding of financial operations, systems, processes, controls, and operational best practices Experience supporting a multi-location, field-based, or service-oriented organization preferred Strong communication and relationship-building skills with the ability to partner across all levels of an organization CPA, MBA, and/or public accounting experience is a plus #J-18808-Ljbffr London Approach