Credit Supervisor

Credit Supervisor

Credit Supervisor oversees the credit evaluation process and ensures the organization maintains healthy receivables while minimizing financial risk. They balance customer service with strong credit controls and support business growth through sound credit decisions.

Key Responsibilities

• Lead daily credit operations, including credit approvals, account reviews, and risk assessments.
• Ensure accuracy, productivity, and compliance in her/his area of responsibility.
• Review and evaluate credit applications using financial statements, credit reports, and internal scoring models.
• Set and adjust credit limits based on customer performance and risk tolerance.
• Collaborate with sales and finance teams to resolve disputes and support customer relationships.
• Develop and enforce credit policies to maintain consistency and reduce exposure
• Prepare credit performance reports for management, highlighting trends, risks, and opportunities.
• Ensure compliance with regulations and internal audit requirements.

Required Skills & Competencies

• Strong analytical and financial evaluation skills
• Knowledge of credit laws and industry regulations
• Proficiency with credit/ERP systems
• Excellent communication and negotiation skills
• Attention to detail and a problem-solving mindset

Qualifications

• Bachelor's degree in finance, accounting, or business
• 35 years of credit experience
• Supervisory experience preferred

Performance Metrics

• DSO (Days Sales Outstanding)
• Aging bucket improvements
• Bad debt write-off levels
• Customer satisfaction related to credit processes

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.