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Guest Room Attendant / Housekeeper

$1,000 per month

EOS USA

Housekeeping Position at Equinox Golf Resort & SpaThe Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England's most scenic destinations.Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.The Equinox Resort & Spa is newly managed by EOS Hospitality. Visit us online at and for more information about the amazing ways we're making a difference.Job Summary:Review administered reports daily, such as in-house rooming list, arrivals and departures. Receive daily room assignments.Change bedding, replace bath towels, hand towels, face cloths, bath mats, and any other linensReplenish guest amenities and mini bar items. Report any mini bar usage to Front Desk.Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.Clean shower, toilet, sinks, and all bathroom areas.Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.Take responsibility for final room check, ensuring it is impeccably maintained and ready for guest check in.Greet and interact with guests as needed. Handle guest requests with professionalism and courtesy.Ensure discretion and respect guest privacy at all times.Check and update room status in PMS to communicate with front desk department.Complete PM turn down service when assigned.Perform laundry services as required.Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.Restock laundry carts and housekeeping closets daily.Clean public spaces and employee areas as assigned.Clean all guestrooms to the satisfaction of housekeeping supervisor and in accordance with the standards and policies of the department.Check the condition of all paper products in guest rooms. Replenish as needed.Replace any directories, stationary, and room information cards, etc. that are bent, torn or stained.Inform housekeeping supervisor of any stains, missing items, or any cause for additional guest charges to the room.Replace all glassware for new arrivals. Ensure all guest room items are clean and fresh.Replace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.Return all dishes, glassware and ice buckets to dish station.Verify all items in the room are in good working condition.Return heat/air conditioning to default temperature.Adhere to security procedures for the handling of guest room and master keys.Adhere to sign in/out procedures for department keys.Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.Assist guests with luggage especially for large groups when needed.Attend departmental meetings and training sessions as required.Assist in training new staff as requested.We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees:Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employeesEOS Family Matters Program of 3+ months fully paid parental leave for new parentsRetirement savings option of 401k with employer match of up to 4% for all employeesComplementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employeesOptional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance optionsCompany-funded Employee Assistance Program for life challenges and mental health resourcesAdditional Health & Wellness benefits including prescription and gym membership discountsCompetitive wages with ongoing market analysisAnnual performance evaluations with eligible compensation adjustmentsEOS Employee/Immediate Family Lodging Rates as low as $59 per nightEOS Friends and Family Lodging DiscountsEOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travelDiscounted lodging rates from New England Inn & Resort Association partnersPathways for growth and professional development including structured training and EOS Educational Reimbursement ProgramInternal referral bonus programs up to $500 per referralIncentive opportunities for both hourly and managerial rolesSupportive, open workplace culture with flexible and understanding work-life equalityCompensation:This is an hourly, onsite position accepting both part time or full time candidates with a starting wage of $18.50 per hour. Additional varying guest tips may be earned. Final compensation package offer is subject to change based on a variety of complex factors unique to each candidate including experience, education, skill set, and applicable certifications.Key Skills & Experience Required:1+ years professional cleaning experience, hotel/lodging environment highly preferredSuccessful completion of background checkA highly-detailed person with passion for excellenceAvailable and willing to work flexible hours based on business needs including weekdays and weekends.Demonstrates strong communication, organizational, and problem-solving skills.Expresses sincere enthusiasm for the role and cleanlinessMust know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi-task, and stay focused while maintaining hospitality.Essential Functions of the Job:Ability to remain standing for up to 10 hoursAbility to remain seated for up to 8 hoursAbility to walk the property and grounds frequentlyAbility to move up and down stairs regularlyAbility to move quickly based on guest needsAbility to regularly move and lift up to 50 lbs.Ability to use repetitive manual dexterity, such as squeezing, spraying, folding, polishing, scrubbing, dusting, etc.)Ability to bend, stretch, and reach frequently, including above head, and repetitively during a shiftAbility to bend and kneel frequentlyAbility to visibly survey property areas clearly and use an eye for detail to inspect guest rooms for cleanlinessAbility to work outside in various weather at times, when traveling between guest roomsAbility to communicate and exchange information effectivelyAbility to read, write, speak, and understand basic EnglishAbility to complete a satisfactory background checkAbility to perform assigned tasks, operate equipment, and complete job duties in a safe mannerAbility to work flexible hours based on business needs including midweek and weekend daysEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. EOS USA

Vacancy posted 3 days ago
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