Steuben County REMC IT Systems Administrator

About Us
Steuben County REMC is a growing distribution Electric Cooperative providing electrical and fiber-optic broadband services to more than 10,000 homes, farms and businesses in Northeast Indiana and is headquartered in Angola, Indiana. The surrounding community has a wonderful school system, a four-year university, hospital and an abundant array of shopping and recreational opportunities. Our 101 lakes make our area a popular vacation destination for visitors from all across the Midwest.

Job Description

The IT Systems Administrator is responsible for the administration and maintenance of the cooperative’s core IT systems, including servers, networking equipment, and security tools. This role ensures system stability, security, and availability by managing infrastructure within defined responsibilities and partnering with internal departments and approved vendors when specialized expertise or additional support is required.

Qualifications

EDUCATION AND/OR EXPERIENCE

• Associates degree in information technology or related field is required.
• Bachelor’s Degree in information technology or related field is preferred.
• A minimum of 3 to 5 years information technology experience is required.

Communication and Relationship Skills

• Maintain a professional image, demonstrate the cooperative principles and adapt to change as required.
• Strong written and verbal communication skills, including the ability to describe and explain complicated or sensitive information, and strong listening skills.
• Ability to communicate and collaborate closely with employees and vendors on a regular basis.
• Ability to remain calm when dealing with difficult people and/or situations.
• Maintain confidentiality and discretion regarding member financial information and other sensitive information.

Analytical and Judgment Skills

• Good decision-making and problem-solving abilities, including the ability to make judgments based on interpretation of information and when others’ opinions may be in conflict.
• Ability to make informed decisions efficiently and effectively.
• Ability to work with limited oversight.

Planning and Organizational Skills

• Ability to prioritize, organize and manage tasks and time effectively.
• Ability to consistently implement and complete projects in a timely manner.
• Ability to work efficiently in conjunction with other offices, organizations and/or departments.
• Ability to work in a team environment as well as independently.
• Ability to work and concentrate while dealing with interruptions.

Financial Skills

• Good mathematical abilities (addition, subtraction, multiplication, division and percentages), including the ability to count, analyze, interpret, process and report on data.
• Above average detail orientation and ability to ensure accuracy of information for self and others.

Technical/ Computer/ Office Equipment

• Proficient with the administration of management of system networks including virtual servers.
• Proficient with the administration of VMware, Veeam, Microsoft management tools including Azure Active Directory, OneDrive, Office 365, Teams, Outlook, and OneNote.
• Proficient with the administration of workstation and mobile device hardware and troubleshooting.
• Ability to operate and manage office equipment, including workstations, mobile devices, phone systems, printers and copiers.
• Strong project management and planning skills, including the ability to coordinate work with other departments or organizations and to make meeting/conference arrangements.
• Ability to present information to groups.
• Ability to adhere to cyber-security protocols established by the cooperative.

Additional Information

Working Conditions and Physical Requirements:

• Ability to work in a fast-paced environment.
• Able to consistently implement and complete projects in a timely manner.
• Ability to sit for extended periods and operate at a workstation.
• Ability to sit and stand for periods of time and to move intermittently throughout the workday within or between departments.
• Strong sensory skills, such as good hearing, dexterity, feeling, and good eyesight, including the use of peripheral vision.
• Ability to speak clearly.
• Ability to interact frequently with others, both in person and through phone, e-mail, and written correspondence.
• Ability to lift/carry up to 20 pounds.
• Maintain a safe and clean environment.
• Limited travel, including overnights.

What We Offer:

• Defined Pension Plan
• Matching 401(k) Retirement Plan
• Health, Dental, and Vision Insurance
• Paid Holidays
• Vacation and Sick Time
• Additional Benefits

Include References with Resume

Applications will be accepted until September 30.