Technology Solution Center Lead — Multi-Channel IT Support
PNC Bank
PNC is seeking a Technology Solution Center Analyst Lead to serve as the primary point of contact for delivering high-quality technical support across the enterprise. The role blends hands-on troubleshooting with ensuring timely resolution of technology issues while maintaining exceptional customer service in a fast-paced environment. You will lead multi-channel support across chat, phone, and desk environments, manage incidents and tickets, and drive process improvements, all while fostering #J-18808-Ljbffr PNC
Vacancy posted 4 days ago
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