Golf Shop Assistant

Golf Shop AssistantClub Location: Palm Valley Golf Club - Goodyear, AZArcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.The Golf Shop Assistant plays a vital role in the daily operations of the golf shop, providing outstanding customer service to members and guests. This position supports sales, merchandise management, tee time coordination, and general upkeep of the golf shop environment. The ideal candidate is customer-focused, detail-oriented, and passionate about golf.Key Responsibilities:Customer ServiceGreet all members and guests warmly and professionally.Provide knowledgeable assistance on golf merchandise, tee times, and course policies.Deliver a high level of service to ensure a positive and welcoming experience.Sales & MerchandisingOperate the point-of-sale (POS) system for retail transactions and green fees.Assist with merchandise display, restocking, tagging, and inventory control.Keep the shop clean, organized, and visually appealing.Tee Time ManagementSchedule tee times and manage the tee sheet accurately.Communicate clearly with outside services and starter regarding player groups and pairings.Monitor and maintain pace of play standards.Shop OperationsAnswer phones and respond to inquiries in a courteous and timely manner.Assist with opening and closing procedures of the golf shop.Maintain cleanliness of counter area, fitting rooms, and general shop appearance.Communication & SupportWork closely with golf professionals and outside service staff.Communicate special requests or member preferences to the appropriate team members.Support tournament operations with materials and check-in as needed.Qualifications:Prior retail or customer service experience preferred; golf shop experience is a plus.Basic golf knowledge and familiarity with golf products.Strong communication and interpersonal skills.Comfortable with computers, POS systems, and multi-line phones.Able to work flexible shifts including weekends and holidays.Team Member Lifestyle Perks!Medical, mental health, dental and vision insuranceLife InsuranceAccident & Critical Illness InsurancePet InsurancePaid time off401(k) plan and matchHoliday payFood & Beverage discounts throughout portfolioGolf & Tennis benefitsEmployee assistance programCareer GrowthFlexible SchedulesDevelopment OpportunitiesPerks may be subject to employee contribution and vary based on eligibility & locationArcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.