Restaurant General Manager - Upscale Full Service
$85k - $95kGecko Hospitality
Job Description
Job Description
Job Title: General Manager
Location: Providence, RI
Salary: $85,000 – $95,000 per year
About the Role
We are seeking an experienced and driven General Manager to lead operations, inspire teams, and deliver exceptional guest experiences at a vibrant hospitality venue in Providence, RI. This is a high-impact leadership role where you will manage all aspects of operations, develop talent, and ensure financial and operational excellence.
Key Responsibilities
Guest Experience
- Champion a culture of hospitality, warmth, and service excellence.
- Engage with guests proactively, addressing and resolving issues professionally.
- Ensure best-in-class standards for cleanliness, ambiance, and product quality.
- Oversee all FOH and BOH operations to guarantee seamless execution and memorable experiences.
Team & Talent Development
- Lead, coach, and develop a high-performing team of managers and staff.
- Set clear goals, expectations, and career development pathways for team members.
- Foster an inclusive workplace culture that attracts and retains top talent.
- Manage hiring, onboarding, and training initiatives in partnership with culinary and support teams.
Financial & Operational Leadership
- Set and achieve financial targets, including sales, labor, and cost controls.
- Use data and reporting tools to guide operational decisions and strategy.
- Optimize ordering, inventory management, and vendor relationships.
- Ensure full compliance with all local, state, and federal regulations.
Process & Innovation
- Maintain high standards for safety, sanitation, and quality.
- Support menu rollouts and operational initiatives, ensuring team readiness.
- Implement technology and systems to streamline operations and improve efficiency.
Brand & Community Engagement
- Drive local marketing and brand-building initiatives.
- Represent the venue in the local community and build partnerships.
- Cultivate a loyal guest base through events, outreach, and engagement programs.
Qualifications
- 5+ years in progressive restaurant leadership roles, including 2+ years as a General Manager.
- Strong leadership, communication, and coaching skills.
- Operational expertise: P&L management, scheduling, ordering, and regulatory compliance.
- Tech-savvy with experience in POS systems, Microsoft Office, and restaurant management tools.
- Deep passion for hospitality, guest experience, and team development.
What to Expect
- A dynamic, hands-on leadership role in a modern hospitality environment.
- Opportunities for career growth and cross-property mobility.
- A supportive culture centered on creativity, excellence, and operational success.
- Physical demands include standing for long periods, lifting up to 45 pounds, and working in both restaurant and office settings.
Benefits
- 401(k) and 401(k) matching
- Health, dental, and vision insurance
- Paid time off
If you are ready to lead, inspire, and shape the future of hospitality in Providence, we encourage you to apply for this opportunity. Please submit your up-to-date resume to View email address on ziprecruiter.com to be considered.
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