Customer Service Manager

$18 per hour

Smoky Mountains

Customer Service Manager - $18/hour Express Employment Professionals is partnering with a wholesale manufacturing company for a Customer Service Manager position in the Sevierville, TN area. Customer Service Manager Responsibilities: Providing exceptional customer service & support via telephone, email, and in person inquiries Providing suggestions over the phone Receive and enter all orders for the customer Acknowledge ship dates and track progress through manufacturing process High volume Order entry Maintain lead tracking sheet on monthly basis, prepare credit memos and return authorizations, and send out new dealer applications Overseeing a team of 1-3 customer service professionals Customer Service Representative Qualifications: High school diploma or equivalent Knowledge of Microsoft Office Suite including Excel. 2-3 years in an office setting. Previous customer service or inside sales is preferred. Having a manufacturing/administrative background is a plus. Personable and detail-oriented Able to multi-task, while having little supervision. Previous logistics experience is a plus as well Customer Service Representative Shift: Mon-Fri | 9:00 AM - 5 PM Full-time Temp-to-hire #J-18808-Ljbffr

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Vacancy posted 2 days ago

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