Diagnostic Automotive Technician

Master / Diagnostic Automotive Technician

Richlonns Tire & Service Center - Waukesha a GreatWater Garage

Shop Address: 2480 W Sunset Dr, Waukesha, WI 53189

Shop Hours: M-F 7:30 AM - 5:00 PM CST

Avg. $67,444 - $133,848+ annually depending on productivity

Solve Complex Vehicle Problems in a Shop That Respects Your Skills

We're looking for an experienced A-Level Automotive Diagnostic Technician who enjoys solving complex vehicle issues, delivering high-quality repairs, and taking pride in accurate diagnostics and honest service.

We offer the feel of a neighborhood shop with the tools, training, and support of a growing professional network. If you're a skilled technician who values integrity, craftsmanship, and being part of a team that respects your expertise, we'd love to meet you.

What You'll Do:

• Diagnose and repair advanced electrical and engine performance issues
• Diagnose fuel, ignition, and drivability systems
• Diagnose and repair 4WD / AWD drivetrain systems
• Perform advanced steering, suspension, and brake system repairs
• Perform advanced HVAC diagnostics and repair
• Complete Digital Vehicle Inspections (DVI) and provide accurate recommendations
• Mentor and support less experienced technicians
• Maintain a clean and professional work environment

As a GreatWater Garage, we believe great technicians deserve a great workplace. You'll have the tools, support, and culture needed to perform at your best.

What you can expect:

• Modern scan tools and diagnostic equipment
• Strong service advisor support and consistent workflow
• Clean, organized shop environment
• Team-first culture with experienced technicians and supportive leadership
• Respect for technician expertise with no pressure to sell unnecessary repairs
• Ongoing training, professional development, and career growth within the GreatWater network
• A shop that diagnoses root causes instead of throwing parts at problems

Training & Growth Opportunities:

We invest in technicians who want to continue developing their expertise.

Opportunities include:

• Advanced Electrical Troubleshooting Training
• Advanced Vehicle Technology Training
• Hybrid & Electric Vehicle Service Training
• Network Diagnostics Training
• Vehicle Reprogramming Training
• ASE L1 Advanced Engine Performance preparation

Requirements

What We're Looking For:

• 5+ years Experienced A-Level Diagnostic Technician
• Required state and local certifications to be able to legally perform the work, including a current valid driver's license and a satisfactory Motor Vehicle Report (MVR)
• ALL 8 ASE certifications Preferred:
• A1 – Engine Repair
• A2 – Automatic Transmission / Transaxles
• A3 – Manual Drive Train and Axles
• A4 – Suspension and Steering
• A5 – Brakes
• A6 – Electrical Systems
• A7 – Heating and AC
• A8 – Engine Performance
• Has or is willing to earn ASE certifications and work towards being a Master ASE Technician

Additional Qualities:

• Strong diagnostic ability
• Pride in quality workmanship
• Team-first mindset
• Willingness to mentor other technicians

Technicians are expected to:

• Maintain 90%+ labor productivity
• Serve as technical leaders within the shop

Work Environment & Physical Requirements:

• Physical Demands:
• Must be able to get into and out of various vehicles without assistance.
• Must be able to drive a motor vehicle with passengers.
• Must be able to lift and carry up to 50lbs without assistance.
• Ability to view a monitor, and use touch screens, mice, and keyboards.
• Ability to climb up/down and over/under work platforms and lifts to access vehicles for repair
• Ability to stand for long periods of time
• Ability to perform major and fine motor skill movements using body to perform the necessary actions to complete a repair, service, vehicle inspection, or shop cleaning activity.
• Ability to reach overhead, push, pull, bend over/down, stoop, and other major body movements frequently
• This job operates in an environment with extensive exposure to an automotive repair shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. This role routinely uses standard office equipment such as computers, phones, photocopiers & scanners.
• Ability to work flexible hours/days including evenings and if shops are open, weekends; additional time may be required depending on business needs.

Supporting Employees Beyond the Work:

At GreatWater, we believe a rewarding career should come with support that goes beyond the shop floor. From strong health coverage and paid time off to training, career growth, and programs that invest in your future, our benefits are built to help you thrive at work and at home.

(Benefits begin the date of hire, except for 401k which begins on the 90th date of employment.)

• Front Loaded PTO + 6 paid holidays
• Paid Parental Leave (1 week)
• Teammate Discounts on services
• 401(k) Match: 100% of first 3% + 50% of next 2%
• Health, Dental & Vision Insurance
• HSA Match up to $15 per paycheck
• Company paid Life Insurance & AD&D ($25,000)
• Employee Assistance Program (24/7, free)
• Voluntary Benefits: STD, LTD, Accident, Critical Illness, Life
• Training & Tuition Reimbursement, including ASE test fee reimbursement
• LEARN to EARN Program: Technician pay growth tied to ASE certifications