Product Support Engineer: Live Troubleshooting & Licensing
John Galt Staffing
A staffing agency in Westford, Massachusetts is seeking a Customer Support Specialist to manage product inquiries via a support system. Responsibilities include troubleshooting hardware and configuration issues, authoring knowledgebase articles, and participating in on-call rotations. Ideal candidates will possess strong technical support skills and a willingness to work early shifts from Wednesday to Saturday, 5am to 3pm ET. This role offers a unique opportunity to work closely with customers and partner teams in a dynamic environment. #J-18808-Ljbffr John Galt Staffing
Vacancy posted 4 days ago
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