VP, Workforce Management

VP, Workforce Management


About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more -maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we're looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

If this sounds like you, then why wait, APPLY TODAY!!

This is a 100% remote opportunity!

Position Summary

The Vice President, Workforce Management is responsible for leading enterprise operational enablement initiatives focused on operational planning, labor optimization, field execution support, continuous improvement, project management, and scalable operational infrastructure across the organization.

Essential Duties and Responsibilities

Responsibilities may include but are not limited to:

• Manages and oversees the planning and implementation of multiple concurrent projects, often large-scale and difficult, combining all the parts of each project's management into one resource.

• Identifies how direct and indirect influences impact the each project's progress as a whole, including risk analysis and management, scaling of project processes to match size, monitoring of project resources, and continual reporting and analysis of cost versus benefit.

• Develops full-scale project plans; defines project tasks and resource requirements; assembles project teams and roles; determines project scope, goals, and deliverables; and sets up and implements the company's platform.

• Coordinates projects that rely on the completion and execution of other projects or tasks that may be controlled by others, bringing information together through data-sharing to keep the whole company on schedule and budget.

• Separates parts of large projects into actionable, achievable portions that sequentially line up to produce a final, positive result.

• Utilizes business intelligence tools to create a proactive work environment; collects and analyzes data in order to identify potential problems before they occur through forecasts; and increases the responsiveness of the project schedule as risks evolve, allowing for continual risk management and less downtime.

• Plans and schedules project timelines, and coordinates activities of project staff; establishes and manages project budget and resource allocation; and makes the schedule and budget available to everyone involved in the projects.

• Tracks project deliverables, and provides direction and support to project team.

• Ensures that project quality, budgets, schedules, and deliverables meet expectations.

• Documents and monitors required detailed reports, and keeps upper management and stakeholders updated on the progress of the projects.

Additional Duties and Responsibilities

As required by management.

Knowledge, Skills, and Competencies

Knowledge


• Strong knowledge of operational planning methodologies, workforce management systems, project management frameworks, process improvement methodologies, and operational analytics.

• Advanced analytical and problem-solving capabilities.

• Strong knowledge of enterprise systems such as Salesforce, ServiceNow, UKG/Kronos, ClickSoftware, NetSuite, or similar operational technologies preferred.

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Skills

• Strong project management and operational execution skills.
• Ability to lead process improvement and operational transformation initiatives.
• Excellent communication, presentation, facilitation, and executive partnership skills.
• Strong change management and stakeholder management skills.

Competencies


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Educational Qualifications/Job Experience Requirements

Education

• Bachelor's degree in Business, Operations Management, Industrial Engineering, Supply Chain, or related field required; Master's degree preferred.

Experience


• Minimum of 10 years of progressive leadership experience in operations enablement, operational planning, labor operations, continuous improvement, project management, or large-scale field operations leadership.

Working Conditions/Physical Requirements

Schedule:


• Regular weekly schedule; weekends or holidays as needed

The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:


• Extended periods of work seated at a desk; repetitive hand motions; prolonged use of computer; occasionally lift and carry up to 25 lbs.

• Ability to speak clearly (use of voice)

• Vision requirements include close vision, distance vision, moderate peripheral vision, depth perception and ability to adjust focus

Environment:


• Office environment generally mild to moderate conditions including varying temperatures and noise levels conducive to a busy workplace and office equipment y

• Lighting varies based on building requirements and may be adjusted within reason

• Time constraints and related pressures to complete work are high

Travel: 50%

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.