Network Operations and Security Center (NOSC) Manager

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: Other Job Family: Technical Solutions Job Qualifications: Skills: Information Technology (IT) Services, Information Technology Operations, IT Service Management (ITSM), Network Operations, People Management Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: GDIT is looking for a Network Operations and Security Center (NOSC) Manager, to work in the NOSC of a Department of Homeland Security (DHS) mission-critical component agency. The NOSC Manager will be coordinating a team of both government and contractor personnel who support the infrastructure (servers, routers, switches) and cybersecurity framework (firewalls, IPS, security tools) of the component’s network. The NOSC Manager works closely with the Service Desk Manager and NOC Manager to ensure high-quality service management of the component’s IT resources, to the benefit of the end-user community. HOW A SOLUTIONS MANAGER WILL MAKE AN IMPACT Coordinates the day-to-day operations of the NOSC, including network device and server monitoring; implementation of approved changes; and rapid response to critical incidents. Performs supervision of GDIT team members within the NOSC. Serves as the principal contractor liaison with the component’s heads of IT Operations, IT Cyber Security, and other government workers about all facets of network and security operations. Contributes to or leads formal briefings to the government customer on operational matters. Works with GDIT network/server engineering staff to refine and develop existing solutions in the customer environment. Interfaces closely with GDIT staff at customer site to coordinate IT service management issues (incidents, service requests, planned changes). Participates in preparing documentation for and enacting Continuity of Operations Plans (COOP) on the customer’s behalf. Survey review CCB WHAT YOU’LL NEED TO SUCCEED: Bachelor’s degree required; 10 or more years of professional experience Bachelor’s degree not required if 15 or more years of professional experience 2-5 years in a NOSC environment Experience in the oversight, management, integration, documentation, and implementation of IT Service Management (ITSM) and Network Operations and Security Center (NOSC) functions and processes. Experience providing management oversight of Network Operations Center and Security Operations Center activities across multiple Information Technology disciplines. Knowledge of the USSS mission and organization. Demonstrated excellent communication skills - both written and verbal. Strong background with managing operations in environments such as Windows-based and Linux-based virtual environments Experience managing technical specialists who are monitoring and configuring network equipment US Citizenship required with the ability to obtain an interim Secret Clearance Must be local to the National Capital Region and able to work onsite. GDIT IS YOUR PLACE: ● Full-flex work week to own your priorities at work and at home ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $142,792 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world. For more information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT