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Director of Provider Experience & Journey (Remote)

Baylor Miraca Genetics Laboratories LLC

Baylor Miraca Genetics Laboratories LLC is seeking a Director of Customer Experience, Provider Journey to lead the end-to-end provider experience strategy. You will partner with CX, Commercial, Clinical Support, RCM, laboratory operations, Technology and Marketing to improve onboarding, ordering, consent, reports and other journey aspects. This is an individual leadership role with no direct reports; success relies on influence across teams and senior stakeholders to deliver measurable provider #J-18808-Ljbffr

Vacancy posted 2 days ago
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