Program Manager

Program Manager

The Program Manager will oversee the development and execution of a large-scale program and shall be responsible for the development of sites, process improvement and automation of the routine processes for the small cell business.

• Act as primary point of contact for assigned program.

• Responsible for tracking and reporting of all Small Cells Opportunities from Qualification phase to Completion phase.

• Assign milestones, develop reporting processes, and ensure that team members have what they need to complete their projects.

• Have a detailed understanding of the scope, schedule, costs, and requirements needed to execute program and related projects.

• Define the program controls consisting of the processes, procedures, reporting, etc., to manage the program.

• Plan the overall program using industry standard action planning, cost tracking, and scheduling techniques.

• Partner with Client and operation teams to achieve program objectives.

• Establish and facilitate internal project meetings, as needed, to successfully execute program tasks and activities.

• Define, schedule and facilitate internal and external customer meetings as needed to successfully execute program tasks and activities.

• Coordinate the projects and their interdependencies between the various projects and programs in the program.

• Communicate project status monthly to management and support team focusing on schedule, cost, resources, and risks.

• Partner and collaborate with the other ICN management to implement positive standardized business practices across the organization in order to grow the organization and improve its overall success.

• Ensure management is kept abreast of any issues related to project performance and overall departmental operations.

• Maintain positive cohesive relationships with all areas of ICN management.

• Ensure the functional operation and integrity of the program(s).

• Promote a harmonious atmosphere of excellence as related to all aspects of the organization.

• Bachelor's degree with eight (8) plus years of related experience.

• Excellent decision-making, judgement and interpersonal skills to plan and manage requirements necessary to execute programs, projects, and related activities.

• RF and RAN Design Background for Small Cells & DAS.

• Very good knowledge about RF Engineering Concepts.

• Prefer someone with TMO USA internal process knowledge.

• Proven ability to coordinate program objectives with internal and external stakeholders.

• Proven ability to manage & lead a team.

• Must be detail oriented with excellent organizational skills.

• Strong experience with Telecommunication and AT&T Small Cell and Distributed Antenna Systems (DAS) deployments.

• Must be self-driven with the ability to understand and act on priorities.

• Knowledge of generally accepted project and program management methodologies described in the Project Management Body of Knowledge (PMBOK).

• Knowledge of bid & proposal processes and standards as related to RF coverage projects is essential.

• Excellent verbal, written communication and presentation skills required.

• This is a customer facing position. Building and maintaining strong customer relationships are essential.

• Knowledge of products, processes, pricing models, bid and proposal procedures required.