Supervising Special Officer-Level I

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

Standard Work Hours 37.5

Rotating Weekends

Rotating Tours

Duties & Responsibilities

Purpose of Position:

Under varying levels of supervision with varying degrees of difficulty and latitude for independent judgment, supervises and performs work to provide physical security, safety, loss prevention and maintenance of order, in accordance with corporate and network/facility orders and procedures. Uses computers and operates electronic security and safety monitoring systems and other equipment and devices. May operate a motor vehicle to perform duties. All personnel perform related work, including performing the duties of lower Assignment Levels and subordinates.


Under general supervision, directs a security unit on a specific tour of duty in an assigned area.


Examples of Typical Tasks :


Performs the duties of a Special Officer:
1. Patrols designated areas of assigned locations, public buildings, other facilities, and surrounding areas to maintain order, preserve the peace, and safeguard life and property against fire, vandalism, theft, etc. Reports observed security and safety hazards and conditions, including but not limited to, fire safety.
2. Screens employees and visitors. Operates, monitors, and maintains security equipment. Gives routine information to visitors and clients and directs them to the proper individuals and offices.
3. Discourages and ejects loiterers and disorderly persons. When appropriate, arrests and issues summonses to law violators on premises.
4. Transports, escorts and/or arranges for transport of persons in custody to police precincts and has arrests recorded on police blotter. Prepares and transmits all necessary documents relating to arrests. Testifies in court on arrests.
5. Make written entries into location log books.
6. Responds to and reports emergency and security instances and unusual occurrences by telephone or radio and makes subsequent written reports. Assists in implementing the Emergency Action Plan. Coordinates with Fire Safety Directors.
7. As required, provides assistance to the sick, injured, mentally and physically disabled, and calls for emergency assistance, ambulance and/or medical attention, when necessary and completes and forwards forms.
8. If properly certified and authorized by the health care setting, may administer first aid.
9. Completes and forwards requisite paperwork.
10. Records daily actions in memo book. Maintains records/daily logs of persons entering or leaving building outside regular hours of employment. Maintains bulletin boards in their area by adding and removing materials to keep information current.
11. May make clock rounds, as required; may control vehicular traffic on grounds and/or premises.
12. Monitors and reports unusual events from security systems, as required; distributes, monitors, maintains, secures and ensures accountability for assigned equipment and property.
13. May monitor and control access by the means of electronic security measures, such as security video technology; access control technology.
14. May operate hydraulic access devices, as needed.
15. Attends, completes, and maintains State and NYC H+H training requirements.
16. May operate a motor vehicle.
17. May assist in supervising contracted security guards.
18. In the temporary absence of the supervisor may perform the supervisor's duties.
19. Performs related duties, as required.


In addition to performing the duties of a Special Officer, performs the following tasks:


1. Supervises and evaluates the performance of subordinate staff and security guards; plans and coordinates assignments of staff and equipment.


2. Directs and trains subordinates in their duties and responsibilities; reprimands staff for poor performance and ensures their duties are carried out correctly.


3. Conducts roll call; inspects Special Officers, posts, and assigned work areas.


4. Responds to emergency situations; investigates, supervises and assists subordinates in the handling of serious and unusual incidents; determines if additional staff and/or presence of the police is required.


5. Interprets and enforces policy directives from higher authorities.


6. Prepares, maintains and reviews records, logs and reports regarding patrols, demonstrations, arrests and other incidents relating to safety and security.


7. Prepares and submits reports and recommendations to superiors; keeps superiors and/or agency personnel informed of potentially dangerous or unusual situations.


8. May participate in decisions related to plant layout.


9. May act as liaison to several locations or temporarily supervise an additional location.


10. Appears in court and/or assists other law enforcement agencies on assault or arrest cases.


11. In the temporary absence of the supervisor may perform the duties of such person.

Minimum Qualifications

For Appointment to Assignment Level I:
1. A four-year high school diploma or its educational equivalent approved by a states Department of Education or a recognized accrediting organization and one year of full-time satisfactory experience in the field of law enforcement, protection or security; or
2. An Individualized Education Program (IEP) diploma and eighteen months of full-time satisfactory experience as described in 1 above.
3. Current New York State Peace Officer certification.

For Appointment to Assignment Level II:

In addition to meeting the requirements for Assignment Level I, appointment to Assignment Level II requires:
1. Four years of satisfactory experience as a Special Officer, at least two years of which must have been as a Supervising Special Officer, Level I; or
2. Four years of full-time satisfactory experience in the field of law enforcement, protection or security, at least two years of which must have been in a supervisory capacity.

Special Note:
1. A valid New York State motor vehicle driver license may be required for appointment to certain positions based on the operational needs of the network/facility. If required, this license must be maintained for the duration of employment.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.