Senior Project Manager

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. How you’ll make an impact A Project manager at GB is responsible for the budget, schedule, scope and quality of the project right from Initiation till production deployment till handing it over to support. Accountable for the successful delivery of services which meet the defined business and technical requirements on time and within budget. Incumbent(s) support and improve business and technology processes by managing significant, multi‑disciplinary programs and projects. Leads multiple technology and technology related projects. Essential Duties and Responsibilities Develops and maintains project artifacts such as project plan including budget, schedule and resources Acts as the leader to the project team guiding them towards meeting project objectives Interfaces with business owners and SMEs to facilitate requirements gathering and UAT / Change management during deployment phase Constant communication with project sponsor on project progress, issues and mitigation Maintain key project artifacts such as plans in ROI, weekly project status updates, monthly executive status updates Evaluates project request in terms of strategic direction of Business and opportunities to leverage existing technologies/applications. Actively participates in all project phases such as Requirements, Architecture, Design and Testing to provide guidance to the team Proactively identifies and champions opportunities to further streamline improve business process. Operationally troubleshoot complex issues, coordinate integration of various modules and ensures compliance with expected quality standards Clarifies scope, and recommends alternative solutions, project strategy and deliverable prioritization. Manages all communication with business users; keeps users informed and updated regularly. Adapts project updates/presentations to audience. Participates in multiple key initiatives simultaneously. Ability to drive consensus among various stakeholders, including technology management and third parties Ability to lead process improvement initiatives and to collaborate effectively with technology, application, compliance, and audit personnel at multiple levels Demonstrated ability to prioritize and manage multiple initiatives simultaneously Ability to work at a fast pace and cope with conflicting deadlines Coaches the team on Agile principles and Scrum framework. Skills Excellent analytical and problem solving skills/critical thinking. Strong leadership and relationship skills Effective stakeholder management: communication, negotiation, direct/indirect influencing techniques, run productive meetings. Ability to implement Agile principles, remove impediments, and help the team strive for continuous improvement. Polished documentation practices: ability to assimilate large amounts of information, identify salient details and vary presentation based on audience. Clear and confident presentation skills. Demonstrated ability to prioritize and manage multiple tasks simultaneously. About You Required: Typically requires a University Degree and minimum 5 years of prior relevant experience, or equivalent experience. Preferred: Program/portfolio mgmt Project mgmt Communication and stakeholder mgmt Change planning, implementation, and mgmt Capacity mgmt and prioritization Vendor MgmtBusiness/insurance acumen SCRUM, Agile, or similar PM methodology Compensation and Benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax‑advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift programAnd more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.** We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr