Medical Support Assistant (Advanced)

VA Careers - Medical Support Assistant

Major duties include but are not limited to:

• Perform scheduling, canceling, re-scheduling of patient appointments and/or consults.
• Must comply with VA Directives and regulations concerning scheduling, canceling and appointments to assure that they meet the criteria to include referring patients to the Community for Care.
• Develop/maintain effective and efficient communication with the patient, interdisciplinary team, providers (providing coordination and timeliness of imaging orders in addition to providing education of policy and procedure).
• Works collaboratively in an interdisciplinary coordinated care delivery model within the individual sections of the Imaging Service.
• As the subject matter experts, the Advanced MSA will provide input on all processes and policies to ensure a well-rounded approach is taken in area of expertise.
• Record data into the electronic medical record involving all aspects of Imaging Service sections.
• Utilize multiple computer software programs to document imaging data and produce established daily section schedules.
• Expected to communicate with Physicians, Supervisors, Leads and other Allied Health Professional Staff in a clinical setting to assist in facilitating patient care.

Work Schedule: Monday - Friday - Day Shift - Variable - With Rotational weekend and evening assignments