Retail Sales Associate / Customer Service

Job Opportunity

If you're looking for a retail sales associate/customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Retail Sales Associates enjoy the following perks:

• Pay $16 per hour
• Bonuses based on monthly conversion numbers
• Medical insurance
• A complimentary monthly massage at the studio

Here's what we are looking for:

• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• The right candidate can turn every incident of client criticism to a story of great customer service.
• Someone who thrives in a team environment, supports their coworkers, and contributes to a positive and collaborative workplace.
• A friendly, enthusiastic, and professional demeanor that makes clients and coworkers feel welcomed and valued.
• Someone who takes ownership of their role, anticipates needs, and actively looks for ways to improve the client experience without needing constant direction.
• Dependability is key; we need team members who show up on time and are ready to contribute.
• Comfortable handling multiple tasks, adjusting to different situations, and maintaining composure in a fast-paced environment.

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.
• Must provide 1-2 references.

Why You'll Love Working at Our Studio:

• Supportive Work Environment Be part of a positive, team-oriented culture where your contributions are valued.
• Exciting and Rewarding Work You'll get to build relationships with clients, make a real difference in their well-being, and be part of a business that prioritizes health and self-care.
• Career Growth Opportunities We invest in our team members and love to promote from within!