Ropes Course Attendant

Pay: $16.00 Ropes Course Attendant Ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The Ropes Course attendant is responsible for guest registration, supplying equipment, education, and adherence to proper safety protocol. Join our Pack Grow your career : A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives Learn While You Earn : Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training Prioritize Your Well‑Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized. Benefits Medical, Dental, and Vision insurance Health savings account Telehealth resources Life insurance 401K with employer match Paid vacation time off Paid parental leave Essential Duties & Responsibilities Communicates with guests to process registration and complete orders Educates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track Inspects all safety equipment to ensure proper function Ability to assess and assist in possible emergency situations and help scared participants Ensures the daily operation adheres to operating procedure guidelines Provides outstanding customer service and engages in suggestive selling Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting Ensures attraction adheres to the highest standards of cleanliness, presentation, and service Must successfully complete ropes course and annual training covering operating procedures and technical competencies Assists in other retail outlets/attractions as needed Basic Qualifications & Skills Must be 18 years or older Some High School education or equivalent Must be comfortable being at heights of 30 feet or more for extended periods of time Flexibility regarding scheduling based on business demands Experience utilizing basic math skills with ability to add, subtract, multiply and divide Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures Successful completion of a criminal background check and drug screen Estimated Salary Range $16.00 annual base salary An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. #J-18808-Ljbffr