Remote Customer Success Architect
The Functionary
The Functionary is seeking a Customer Success Manager to foster strong relationships and drive retention across the full customer lifecycle. This remote role emphasizes proactive engagement, health monitoring, and cross-functional collaboration to deliver outstanding service.
You will coach specialists, monitor CSAT and health metrics, and lead initiatives to improve workflows and documentation, while owning high-priority escalations and ensuring customer outcomes align with business goals.
#J-18808-LjbffrVacancy posted 1 day ago
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