Operations Manager

Operations Manager

Operations Manager

Location: Philadelphia Hebrew Public (3300 Henry Avenue Philadelphia, PA 19129)

Start Date: Immediate

Compensation: $55,000 - $65,000 or above (more details below)

Why PHP?

PHP is part of a small and growing network of schools operated by Hebrew Public: Charter Schools for Global Citizens. We are a secular organization that welcomes candidates of all backgrounds to join our supportive and inclusive community. Our network of public charter schools serves children from all backgrounds and helps them become global citizens who are great problem solvers, aware communicators, and lifelong learners who make a positive difference in the world around them. Our schools are models of racial and economic integration, academic excellence, and world language learning. Join us in building something extraordinary!

What You'll Love About Us?

Great staff transform student lives. At Hebrew Public, you will be part of a team dedicated to improving student outcomes and helping students grow into empathetic, ethical, and curious global citizens.

Salary and benefits will be highly competitive, equitable, and commensurate with experience. Starting salaries range from $55,000 or $65,000 based on experience and qualifications.

Potential benefits* include:

• Health Coverage: Medical: Employer covers 85% of premiums, Dental: Employer covers 85% of premiums, Vision: 100% covered by employer.
• Retirement: 5% Employer Match of your annual salary dollar for dollar. No vesting period.
• Additional Compensation: Opportunities for performance bonuses and additional stipends.
• Wellness Matters: Mental health resources and employee assistance programs.
• Perks for You: Discounts on wellness programs & gym memberships
• Generous Paid Time Off: Enjoy 20+ holidays, 10 PTO days (10 month staff) and 14 PTO days (12 month staff)
• Family First: 6 weeks paid parental leave for primary caregivers and 4 weeks for non-primary caregivers when welcoming your new child.
• Fertility Services : Coverage of fertility services and minimal out-of-pocket costs
• Health Care & Dependent Care Flexible Spending Accounts: Up to $3,000 in HRA funds
• Employer-Paid and Voluntary Life Insurance: AD&D benefit of one times salary up to a maximum through UNUM. This valuable benefit is provided at no cost to you.
• Learn & Grow: Access to workshops, certifications, and ongoing professional development
• Advance Your Career: University partnerships for certification.
• Travel : Opportunities for global travel experiences.

*Benefits packages vary depending on the role.

What's the Role

The Operations Manager is the systems leader of Philadelphia Hebrew Public, creating a safe, welcoming, and highly organized environment where students and families are supported every day.

This is a fast-paced, high-responsibility role. You will partner with the operations team to ensure all core systems run smoothly including the front office, attendance, family communication, student records, transportation, safety, food service, and facilities. You will support daily execution, respond to urgent challenges, ensure systems are followed consistently, and build strong relationships with families and partners.

Reporting to the Director of Operations, you will help strengthen and improve these systems over time. You will partner with school leadership to align operations with school goals, support compliance with all requirements, oversee enrollment processes, and manage procurement and technology, so teachers can focus on teaching and students can focus on learning.

Candidates do not need to speak Hebrew. We strongly encourage applicants from traditionally underrepresented backgrounds to apply.

What You'll Do

Operations Management

• Create an office space and culture that is customer service-oriented, welcoming, organized, and accessible to all stakeholders including staff, learners, families, and partners
• Lead and supports the operations team, particularly the office staff
• Respond to general school inquiries via phone, in person, and email with urgency and thoughtfulness;
• Coordinate daily systems and procedures to ensure seamless execution of all school operations, including, parent communication, student transportation, data reporting, attendance, school food, school safety plans and facilities management
• Manage school coverage including deployment of substitute teachers
• Train school staff on daily procedures by ensuring operational systems are implemented with fidelity by all staff members and by giving feedback to stakeholders when systems are not meeting school needs

Use an operational lens and expertise to develop long-term operational strategy and carry out the leadership team's school goals and vision

• Manage the student record keeping systems in line with state rules and regulations, including health and safety laws, teacher certification, city and state mandates, and all state and federal workplace regulations
• Manage student transportation including arrival, dismissal, and field trips
• Manage the school's food services program and emergency exit and lockdown procedures and protocols; scheduling of fire drills in accordance with state law
• Establish and maintains successful relationships with all members of the schools, builds partners to drive the goals of our school community
• Advocate for all policies, procedures, and communications across the school community to drive student outcomes
• Establish and maintain successful relationships within all members of the school and building partners to drive the goals our school community;

Student and Family Engagement

• Build and manage relationships with key stakeholders (families, staff, students, Charter School Office, vendors, organizational partners, and Hebrew Public network team)
• Collaborate with Leadership Team in creating effective and efficient communications to all stakeholders, and creating smooth and efficient in-school systems
• Key partner in planning and executing school-family events and involvement, including family nights
• Manage student enrollment process including application, lottery, waitlist, transfer, withdrawal process, and monitoring of accurate student records;

Finance, Procurement and Technology

• Responsible for site level procurement of supplies, materials, equipment and inventory management.
• Oversee on-site technology activities in alignment with school's operational goals and budget

Who You Are

• Bachelor's Degree in a related field (preferred)
• 2–4 years of experience in school operations or administrative support (required)
• Proficient in Microsoft Office and Google Workspace; experience with SIS platforms is a plus
• Demonstrated success working with children and/or families—preferably in an elementary school setting
• Strong written and verbal communication skills in English; Spanish fluency is a plus
• Physically able to lift 50 pounds (materials, supplies, etc.)

You're a Strong Fit If You:

• Own your work: You take pride in your work because you know strong systems create safe, consistent, and supportive environments for students. You take initiative, follow through, and step in when something needs to get done.
• Adapt with care: You stay steady and solutions-oriented when priorities shift keeping student safety, dignity, and learning at the center.
• Care about the details: You know that precision matters. Systems, compliance, and data are not just tasks, they ensure every student is accounted for and supported.
• Collaborate with purpose: You communicate clearly, give and receive feedback well, and work closely with others to ensure the school runs smoothly for students and staff.
• Build trust with families: You engage families with warmth and respect, recognizing them as essential partners in supporting student success.
• Show up for students every day: You are reliable, prepared, and bring energy and care to your work because students depend on a school that runs well.

Our Commitment

We are committed to building a team that reflects the communities we serve. Candidates of color and those from backgrounds that are underrepresented in school leadership roles are particularly encouraged to apply. Don't meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply — we'd love to hear from you.

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