Safety and Asset Protection Specialist

Job Location
Cockrill Bend-Asset Protection

Job Summary:
The Safety and Asset Protection Specialist supports the protection of organizational assets, team members, customers, and facilities by performing assigned loss prevention, safety, and incident response activities across Goodwill Industries of Middle Tennessee's multi-site operations.

The Safety and Asset Protection Specialist will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management, and persons served.

Job Description

Essential Functions

• Performs investigations as assigned regarding theft, inventory shrinking, policy violations, and loss incidents.
• Assists with confidential interviews and fact-finding activities following established investigative procedures.
• Collects, reviews, and preserves evidence, including surveillance footage, documentation, and electronic records.
• Completes timely, accurate investigative reports and case documentation.
• Identifies workplace safety hazards and potential regulatory non-compliance during site visits and escalates findings.
• Assists with safety incident reporting, documentation, and corrective action tracking.
• Performs site visits to evaluate security controls, access points, and operational risks.
• Monitors alarm systems, intrusion alerts, fire notifications, and property damage events.
• Assists with data collection and reporting related to loss prevention and safety trends.
• Assists with delivery of loss prevention and safety training and awareness initiatives.
• Works collaboratively with store leadership, operations teams, and internal partners.
• Maintain confidentiality and professionalism.
• Complete additional tasks assigned by management.

Minimum Qualifications

Required Skills

Education

• High School Diploma or Equivalent required.

Experience

• Minimum of two (2) years of experience in loss prevention, asset protection, safety, or related investigative work.

Knowledge and Skills

• Ability to handle sensitive and confidential matters with discretion.
• Strong attention to detail and documentation skills.
• Ability to follow established procedures and meet deadlines in a fast-paced, multi-site environment.
• Working knowledge of loss prevention principles, safety practices, and security systems.
• Effective written and verbal communication skills.
• Ability to work independently while following supervisory direction.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

• Associate's degree or higher in Criminal Justice or a related field.
• Experience with investigative interviewing techniques.
• Wicklander-Zulawski certification or willingness to obtain.
• Familiarity with Microsoft Office 365 and incident or case management systems.
• Experience in retail, warehouse, logistics, or multi-site environments.
• Must have a valid driver's license and current motor vehicle insurance.

Physical and Work Condition Requirements

• Must be able to stand, bend, and reach for extended periods.
• Must be able to lift, push, and pull up to 50 pounds.
• You must be able to travel between multiple locations as required.
• Must be available and willing to work evenings and weekends, as needed