Manager, Frontline Recruitment

We’re looking for motivated, engaged people to help make everyone’s journeys better. Reporting to the Director, Human Resources, the Manager, Front Line Recruitment will be responsible for leading the recruitment productivity for hourly represented production roles and relevant business partnerships. This role will provide functional leadership for the Front Line recruitment function including driving strategy, standards and compliance. The Manager will also assist with early identification and remediation of staffing issues for the Business Unit.

Annual Hiring Range/Hourly Rate: $75,000 - $78,000/Per Year

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts

Main Duties and Responsibilities

• Manages the processes and productivity for hourly represented production recruitment across the Business Unit.
• Act as functional point of contact for staffing vendors to include both permanent and contingent vendors as well as other relevant business partnerships.
• Establishes baseline goals for front line recruitment efforts and regularly measures and is accountable for Return on Investment (ROI).
• Guide Unit Recruitment team to meet and/or exceed established baseline goals.
• Implement strategies to identify and attract the best internal and external talent.
• Helps establish recruiting requirements by studying organization plans and objectives; meeting with business and human resource leaders to discuss needs and to understand job descriptions and corresponding qualifications required of job candidates.
• Develops and implements best practices to build applicant sources by researching and contacting colleges, outplacement agencies, recruiters, media and Internet sites; providing organization information and opportunities; making presentations and maintaining rapport.
• Avoids legal challenges by understanding current legislation; coaching Unit Recruitment team and managers on compliance and recommending new procedures; may assist with conducting training.
• Maintains applicant and position data using tools required; collects and analyzes data to refine recruitment strategy going forward.
• Assists in development, implementation and utilization of enterprise workforce planning tools and metrics for anticipatory staffing.
• Ensures that weekly, monthly and ad-hoc reports are completed accurately and in a timely manner.
• Ensures recruiting and hiring practices comply with national and local employment laws.
• Supports deployment of the Company’s employment branding strategy.
• Accomplishes human resources and organization mission by completing related tasks as needed.

Qualifications

Education

Bachelor degree from four year college or university required.

Work Experience

Minimum seven years of progressively responsible experience in recruiting related role(s)

Minimum two years experience leading and managing teams

Experience recruiting in transportation, hospitality, manufacturing or food service environment highly desirable.

Job Skills

• Talent Acquisition
• Business partnering
• Relationship building
• Negotiating
• Analysis
• Time management
• Prioritizing multiple projects/tasks

Candidate must have strong interpersonal skills and be able to interact effectively with executives; must also be highly organized, action oriented and collaborative

Candidate must have demonstrated ability to recruit using Internet tools, relationship building and networking

Must have strong computer and database application skills (Excel, Word, etc.).

Language / Communication Skills

Excellent oral and written communication skills; must also be good listener

Multi-lingual skills highly desirable.

Geographic Responsibility

US

Type of Employment

Full-time

Travel %

Ability to travel up to an additional 10% of time

Exemption Classification

Exempt

Internal Relationships

field HR team, legal

External Relationships

temp agency

Work Environment / Requirements of the Job

Regular office environment

Budget / Revenue Responsibility

N/A gategroup

Competencies Required to be Successful in the Job

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone: Excellence We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires. We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves. Passion Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care. We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks. Responsibility We care about what we do, and we understand the impact we have on others and the planet. We always look out for each other –creating a safe workplace environment is everyone’s responsibility. Respect Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals. We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:

We anticipate that this job will close on: 12/01/2026

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit