Settlement Officer III - Estate Settlement

Company Purpose and Culture At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in‑office culture that supports collaboration, engagement, and career development. Our approach includes clear in‑office expectations, while providing an appropriate level of flexibility based on role‑specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description This job is responsible managing and settling the larger and more complex probate estates and deceased grantor trusts. Key responsibilities include account management, completion of account related administrative tasks, and proactively communicating with the parties related to the account. Job expectations include the ability to work independently and elevate issues to reduce risk, build relationships with partners, and coach less experienced teammates. Responsibilities Manages more complex probate estates and deceased grantor trusts that require a higher level of technical expertise and knowledge in estate and trust administration Builds and maintains relationships with internal support partners (Tax, Risk, Real Estate, Private Business Group) and external partners (CPA and Attorneys) to manage risk by ensuring accurate, timely and efficient administration Maintains high quality, proactive communication with beneficiaries with a focus on client satisfaction and asset retention Escalates matters to assist in the management of the bank’s risk Acts as a technical resource for colleagues in Estate Settlement Services and with other internal partners Coaches, develops and mentors Assistants and Officers Required Qualifications BS/BA or equivalent experience required Minimum of 3 years of personal trust/estate settlement/investment related experience required Desired Qualifications JD or Professional designation in paralegal studies preferred Experience with High‑Net‑Worth clientele Strong communication and organizational skills Ability to work in a fast‑paced environment where multi‑tasking and prioritization is a necessity Works well as an individual contributor and member of a team Proficient use of Microsoft Office suite Ability to learn and apply new technology and systems Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent Skills Account Management Customer and Client Focus Oral Communications Risk Management Written CommunicationsCollaboration Decision Making Issue Management Prioritization Problem Solving Attention to Detail Client Management Mentoring Process Simplification Referral Identification Shift 1st shift (United States of America) Hours Per Week 40 Pay Transparency Details US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842), US - VA - Richmond - 1111 E MAIN ST - BANK OF AMERICA CENTER (VA2300) Pay and benefits information Pay range $109,100.00 - $135,700.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Privacy Statement About Bank of America At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi‑faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe. Pay Transparency #J-18808-Ljbffr Bank of America