Project Management Team Lead

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are currently seeking a Project Management Team Lead join our Project and Development Services team.

The Project Management Team Lead position is an early-stage management role that blends hands-on project management with people leadership responsibilities. The role involves directly managing and developing a team of project managers while overseeing the execution of corporate real estate projects from conception through completion, including budget management, client relations, and contract compliance.

KEY ACCOUNTABILITIES

 

LEADERSHIP

• Lead, train, manage and develop your assigned team
• Integrate with Regional Leadership and other JLL Service Lines (Finance, Sourcing, Facility Management, Engineering, Occupancy Planning, Transactions, etc.)
• Develop a deep understanding of account policies and procedures in partnership with on-account Project Management Operations
• Demonstrate high energy positivity supporting a solution-oriented environment
• Identify and assess areas of concern regarding potential liabilities and risk
• Demonstrate visible commitment to creating a “one-firm firm” by utilizing cross-discipline teams as needed to meet client needs

RELATIONSHIP MANAGEMENT | CLIENT SERVICE

• Maintain strong working relationships with key Real Estate Services (RES) clients
• Drive the “Trusted Advisory” culture throughout all levels of the team 
• Ensure your team is fully aligned and exceeds cascaded client targets
• Support all client programs and initiatives, proactively identifying opportunities for process efficiency
• Focus on full compliance with all applicable Agreement requirements 
• Research, develop, and implement processes to minimize risk, improve delivery, and maintain high client satisfaction scores

 
PEOPLE MANAGEMENT

• Directly manage a team of project managers
• Responsible for employee management with support from HR delivering personal attention to hiring, onboarding, development, and mentorship
• Develop and foster a high-performing team culture, maintaining high employee engagement scores to minimize attrition
• Ensure compliance with HR policies and talent practices such as midyear and year-end reviews
• Work to establish succession plans, career development plans, conduct regular one-on-one coaching meetings and lead weekly team meetings
• Ensure accurate data is provided to support resource models and align project manager skill sets with work assignments and balance project workload within the team
• Partner with direct manager and HR to promptly address talent needs
• Maintain Vacancy Time to Fill of < 45 Days
• 100% completion of performance evaluations in alignment with JLL and on-account goals

 
KEY PERFORMANCE INDICATORS (KPI)

• Create an environment where direct reports are engaged, understand, and are committed to both JLL and client goals
• Develop a deep understanding of JLL contract requirements and manage the project team to exceeding all contract and project KPI’s
• Drive the achievement of the JLL initiatives and strategies designed to bring long term benefit to the company and the account
• Hold yourself and the team accountable to achieving the designated goals
• Monitor project KPIs, and resolve non-promoter feedback scores

 
CONTRACT / BUDGET MANAGEMENT

• Complete adherence to all contract related policies and procedures, approvals, and documentation
• Manage Project Capital and Expense plan for assigned team
• Provide accurate financial forecasting, variance explanations and commitment to annual spend goals
• Identify and proactively manage risk to the capital plan
• Adherence to capital closeout goals and capital asset depreciation policy

 
STRATEGY DEVELOPMENT

• Lead the team to successfully execute projects in accordance with client’s capital plan
• Oversee the procurement and management all project related resources (A&E, GC's. client suppliers, etc.)
• Assist Project Management Team in development of budget, timeline, and subsequent management of risks
• Ensure compliance with client funding documents
• Monitor Bid Tabulations, Purchase Orders, and Change Order proposals
• Ensure quality control standards for construction are met (client design standards / guidelines, standards, and specifications)

 

PROJECT MANAGEMENT

• Develop and execute project specific and client driven goals, schedules, budgets, and strategy
• Establish and maintain project goals and success criteria that meet both JLL and Client needs
• Build and maintain rapport with client representatives and ensure that the scopes of project and outside business forces affecting the project is fully understood
• Coordinate any necessary due diligence efforts on behalf of the internal team, project partners, clients and/or end users, maintaining and delivering all appropriate documentation
• Develop detailed project budget based on historical and market data and clearly defined set of budget assumptions
• Act as the primary senior level contact with the client throughout the duration of the project
• Guide the client and team through the design implementation process including conceptual, schematic, design development and construction documentation and signoff
• Develop and maintain Master Project Schedules and manage the successful execution of projects so that completion falls within intended time-frames
• Prepare various RFPs needed for vendor and contractor services as well as manage the contractor, vendor selection process
• Facilitate initiation of all critical project meetings and coordination exercises with internal staff, key stakeholders and external users
• Manage project performance against schedules, scheduled milestones and critical path items on multiple projects

KNOWLEDGE, SKILLS, AND ABILITIES

• Extensive experience in a corporate client-focused, results/metrics-driven organization
• Experience leading others within a corporate environment
• Highly organized with strong analytical skills
• Passion for simplifying complex situations/data, and ability to convey a streamlined and convincing recommendation to the client
• Strong working knowledge of architectural drawings and construction methods
• Deep understanding of all aspects of construction projects including, but not limited to contract management, vendor management, budgeting, scheduling, submittals, and change orders
• Strong interpersonal skills; ability to interact with executive-level external and internal clients, as well as external team members (architects, contractors, client’s representatives, etc.)
• Previous experience effectively supervising, training, mentoring and evaluating talent at various levels within an organization
• Ability to lead individuals across a national platform to deliver superior results in client service
• Ability to develop and cultivate business relationships with existing and prospective clients
• Working knowledge of accounting and financial reporting, budgeting, and scheduling as they relate to corporate real estate
• Deep understanding of capital plan creation and management
• Travel expectations: 20% to 40%

 
EDUCATION, EXPERIENCE, AND CERTIFICATIONS

• Bachelor’s degree required, Master’s Degree preferred in Engineering, construction management, architecture
• 10+ years of documented, progressive experience in project management with knowledge around property and transaction management
• 3+ years of documented experience in directly leading high-performing teams both in local offices and remote locations
• LEED, AIA, PE, or PMP certifications desired
• Experience in managing contracts and delivering projects for clients in a Principal capacity

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

145,000.00 – 155,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Boston, MA, Waltham, MA, Worcester, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.