Customer Service Representative - State Farm Agent Team Member

Benefits:

• Supplemental Health Insurance
• Life Insurance
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Paid time off

ROLE DESCRIPTION:
As a Customer Service Representative with Grant Buckner State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


Position would begin in-person to learn and train under Grant and team. Option to transition to remote or hybrid can be discussed.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

This is a remote position.