Relationship Banker II (Parkside West Branch)

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Regions’ mission is to make life better for our customers and communities. We are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven, competitive, and motivated to work as a team to achieve a common goal. Primary Responsibilities Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions. Conduct outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones. Educate and advise customers on Regions’ Consumer and Business products and services, including all loan and deposit types. Educate customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier. Provide a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose. Own and resolve customer issues. Refer customers to an internal team of experts when complex financial goals and needs are recognized. Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensure sound banking practices, including managing, identifying and reporting operational risks. This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to for more information. Requirements High School Diploma or GED. Ability to work Saturdays as needed. Ability to handle cash and process cash transactions. Ability to communicate in person, on the phone, and through electronic channels. Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (20) pounds. Preferences Bachelor’s degree. Life Insurance License. One (1) year of cash-handling, banking, and/or customer service experience. Skills and Competencies Ability to adhere to policies, procedures, and guidelines. Ability to assist customers with digital banking offerings. Ability to handle multiple priorities simultaneously. Ability to oversee large sums of cash. Excellent relationship-building skills. Strong communication and customer focus. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. Job Range Target: Minimum: $48,426.21 USD Median: $57,918.00 USD Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is also eligible to participate in a formulaic incentive plan. Employees have the potential to earn incentives based on performance against defined metrics and goals. Benefits Information Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please visit Location Details Parkside West Location Marietta, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher‑volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company. #J-18808-Ljbffr Regions Financial Corporation