Funeral Ambassador

Cress Funeral & Cremation Services Job Opportunity

Our dedicated team members at Cress Funeral & Cremation Services display a strong work ethic and commitment to our core values, including respect for the family, the profession, and the individual. We work with leading experts in the funeral and cemetery profession. Our benefits include financial assistant programs, robust health and welfare plans, savings account options, rich 401k and Roth Retirement Plan options, and a variety of vacation, personal days, and sick days based on your role. We also offer employee discounts on services, merchandise, and property. We value honesty, courage, integrity, ethical behavior, and the development of personal growth. We are rooted in the communities to provide a personal touch to every family we serve.

The Ambassador performs a variety of tasks during the funeral and memorialization process and assists Funeral Directors and other location staff to ensure services run smoothly and that the expectations of our client families and their guests are exceeded. Essential functions include greeting and directing client families and their guests, answering questions, ensuring refreshments are available, maintaining cleanliness of public spaces, overseeing parking areas, and representing the business in a professional, honest, and ethical manner.

Competencies required include customer service orientation, communication proficiency, teamwork orientation, social perceptiveness, and time management. Required education, experience, certifications, and licensure include a valid state issued driver's license, ability to read, write, and speak English fluently, and demonstrated willingness to participate in personal community involvement. The position has no supervisory responsibilities and may require up to 10 percent out of area and overnight travel.