Field Store Associate

Sales Associate

Sales Associates drive top-line sales growth at an assigned Lowe's store. This position will be responsible for engaging customers in the Paint and Pro departments, generating customer leads, implementing effective sales and marketing programs, providing exceptional customer service, and managing merchandising. Part-Time Sales Associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products.

The individual selected for this role will be expected to work at Lowe's Store #1753, located at: 8175 Warner Ave, Huntington Beach, CA 92647. This is a part-time position working weekdays/afternoons/weekends. The schedule is based on business needs and subject to change.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

Service

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive relationships and trust with wholesale and retail customers
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Maintain in-stock and presentable condition in assigned areas
• Build and maintain knowledge of all products to ensure effective customer recommendations
• Comply with inventory control procedures
• Train Lowes associates on product knowledge and application methods
• Facilitate in-person customer transfers from paint to pro desk
• Provide in-store Pro Desk support for real-time customer needs, Lowe's Pro Sales, and paint program execution, including in-store promotional events

Sales

• Promote and represent Sherwin-Williams brand standards and product strengths to Lowe's associates, customers, and contractors
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Assist Sales Representatives in generating sales leads by contacting customers and maintaining call logs

Qualifications

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment
• Have a valid, unrestricted Driver's license
• Able to read, write, comprehend and communicate in Spanish

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life with rewards, benefits and the flexibility to enhance your health and well-being

Career with opportunities to learn, develop new skills and grow your contribution

Connection with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible