Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Company parties
• Competitive salary
• Free food & snacks
• Paid time off
• 401(k) matching
• Bonus based on performance
• Signing bonus
• Training & development
• Wellness resources

ROLE DESCRIPTION:

Are you passionate about helping people, building relationships, and making a difference in your community? The Peggy Karolak State Farm Agency in Amherst is hiring, and we are looking for energetic, customer focused professionals This is a career you probably never considered, a career where the agent team member has an opportunity to build a rewarding career with unlimited growth potential, performance-based and helping families protect what matters most.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Reach out to prospects for potential sales opportunities.

QUALIFICATIONS:

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle situations calmly.