Guest Experience Lead (GEL)
McDonald's
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Description McDonald’s Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald’s Requirements We believe in letting you do you. If you’re looking for a part-time job that supports your full-time ambition, you’ve come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by: Greeting guests and communicating with them while ordering Offering help with using the ordering kiosks Offering assistance to those in need of some extra hands Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else Ensuring kids receive a kid treat Handling any concerns Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald’s restaurant. Additional Info A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: Competitive pay Medical, dental and vision coverage 401k with matching contributions Paid time off equal to 2% of gross earnings Unpaid Leaves of Absence Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language Discount programs Free meals / meal discounts This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying. #J-18808-Ljbffr
- McDonald's - - Responsibilities: Greeting guests and communicating with them while ordering; Assisting guests with using ordering kiosks; Providing help to those in need of assistance; Checking guest satisfaction after meals; Escalating and addressing guest concernsSuggested
$16.25 - $18.47 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.... ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...SuggestedHourly payLocal areaFlexible hoursShift work- ...McDonald's - - Responsibilities: Greet guests and communicating with them while ordering; Offer help with using the ordering kiosks; Assist guests to those in need of extra hands; Check with guests to ensure satisfaction after receiving food; Communicate feedback and...Suggested
$15.75 - $17.9 per hour
...Overview Guest Experience Lead role at McDonald’s. Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Responsibilities Lead the experience: Check in with guests and make sure they are enjoying themselves Be the...SuggestedHourly payFlexible hours$16 - $18.18 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS... ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are...SuggestedHourly payLocal areaFlexible hoursShift work- ...from our Panda community that cares about your success. You will oversee the operation of a single store, including hiring, managing, and directing associates to achieve financial goals and deliver exceptional guest experiences. #J-18808-Ljbffr Panda Restaurant Group Inc
$16 per hour
A fast-food restaurant in Maryland is seeking a Guest Experience Lead to ensure guests enjoy their experience, handle concerns, and maintain a clean environment. The ideal candidate should be hospitable, passionate about helping others, and able to communicate effectively...Hourly pay- ...maximum sales and profitability. Responsibilities include managing guest services, controlling expenses, and overseeing staffing and... ...inventory. The successful candidate will have prior retail management experience. Benefits include Maryland Paid Sick Time, Year End Bonus, and...Seasonal workFlexible hours
- ...ensure operations meet Brand standards while delivering a friendly guest experience. You will help set daily goals, coordinate tasks, and monitor... ..., basic math and computer skills, and the ability to lead by example. Previous supervisory experience in restaurant or retail...Shift work
- ...Live! Casino & Hotel Maryland is seeking a Restaurant Manager to lead daily restaurant operations, drive hospitality excellence, and... ...with culinary teams. The role emphasizes strong leadership, guest experience, and operational oversight. The position requires managing...
- ...Mount Laurel Township is looking for a retail manager who will provide exceptional service to guests while overseeing store operations. The ideal candidate will have experience in retail management, strong communication skills, and a passion for video games. This full-...Full time
- ...We are seeking a highly motivated and experienced Customer Experience Lead to join our team. As the Customer Experience Lead, you will be responsible for creating and implementing strategies to improve the overall customer experience and satisfaction. You will lead a team...Local areaFlexible hours
- ...the operation of a single Panda Express store, including hiring, coaching, and directing associates to achieve financial goals and guest satisfaction. You will participate in an 8+ week leadership training program to prepare for success. You must have a high school diploma...RelocationFlexible hoursAfternoon shift
- ...Maryland is seeking an Assistant Store Manager to support the Store Manager in driving sales and delivering an exceptional customer experience. The ideal candidate will have experience in a similar role and possess strong leadership skills. This position includes...
- ...Customer Experience Lead We are seeking a highly motivated and experienced Customer Experience Lead to join our team. As the Customer Experience Lead, you will be responsible for creating and implementing strategies to improve the overall customer experience and satisfaction...Flexible hours
- ...Lakehouse Hotel, Autograph Collection, is seeking a dynamic, hospitality-driven Front Desk & Guest Services Manager to lead our Front Desk team and help create guest experiences people remember long after they leave. As a Diamond-rated hotel, you’ll be a visible leader,...
- ...Sales (Assistant Manager of Merchandising) in Columbia, MD. You will lead a team of specialty consultants across Apparel & Accessories, Beauty and Electronics to deliver exceptional guest experiences and sales growth. The role requires strong leadership, scheduling, merchandising...
- ...for an Assistant Store Manager in Columbia, MD. This position requires strong leadership and customer service skills, responsible for guest services and operational support to maximize sales. The ideal candidate will have a background in retail and management, able to...Hourly pay
- Sardi's in Maryland is hiring a Take-out Specialist to ensure smooth operation of take-out orders and exceptional guest service. You will maintain food quality, prepare orders with accuracy, and uphold our policies and procedures with consistency. In this role, you will...Weekly pay
- LTD Hospitality Group LLC in Columbia, MD is seeking an Assistant General Manager to lead hotel operations, drive guest satisfaction, and enhance financial performance through strategic leadership. You will oversee staffing, training, budgeting, and adherence to brand...
- Spencer's in Maryland is seeking a Store Manager to lead guest services and oversee store operations, driving sales and profitability through... ...team leadership. The role requires strong retail management experience and a commitment to customer satisfaction. The position...
- TD Bank Laurel is seeking a Store Manager II to lead a medium-sized store, drive deposits, loans and fees, and deliver an outstanding Employee and Customer Experience. You will coach a diverse team, set goals, and align activities with store and enterprise objectives while...
- ...oversee the operation of a single store, hire, manage and direct associates to reach financial goals while delivering exceptional guest experiences. We provide 8+ weeks of store leadership training to prepare you for success. This role requires flexibility to relocate...RelocationShift workWeekend workAfternoon shift
- ...Bartaco in North Bethesda is seeking a Manager to lead daily operations and ensure exceptional guest experiences. This role involves coaching and developing the team, upholding bartaco's culture, and overseeing service quality. The ideal candidate will have 1-3 years...
- ...Bank in Laurel, Maryland is seeking an Assistant Store Manager to lead daily service, sales, and operations at our local store. You... ...teamwork. The role requires an undergraduate degree or equivalent experience, 2+ years of customer-facing or sales experience, and the...Local area
- A retail company is seeking an Assistant Store Manager to enhance Guest Services, support store operations, and maximize sales. Required qualifications include prior retail or management experience, the ability to lift 50 pounds, and compliance with company policies. Benefits...
- ...Supervisor for the Cambria Hotel College Park. You will lead the front desk team, manage daily operations, and ensure guest satisfaction with a professional, proactive... ...have 2+ years’ front desk or guest services experience in hospitality, 1+ year in a supervisory role,...
- ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a... ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across... ...values: Generosity First, Always: We lead with kindness. Our best work happens when...Local areaShift work
- MINISO USA in Gambrills, MD is seeking a Store Manager who will lead a dynamic team and deliver a world-class shopping experience. You will oversee daily operations, drive sales, manage labor, and ensure merchandising standards align with brand guidelines. This role requires...Relocation
- ...revenue and profitability. The role requires strong leadership, operational discipline, and the ability to coordinate across departments to deliver a superior guest experience. Full-time on-site position with competitive compensation. #J-18808-Ljbffr Courtyard by MarriottFull time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!

