Field Service Associate

Job Description

Job Description

Organizational Description:

The FSA is the precursor to a field service engineer 1; it’s a training role structured to provide exposure to low-level instrument troubleshooting. The FSA primarily works on fulfilling the service organization’s preventative maintenance needs in the field. The FSA primarily assists with refurbishment activities in the shop and supports de-installs and some installations.

Roles and Responsibilities

-Learn and perform Preventive Maintenance in the field

-Learn refurbishment of instrumentation

-Take customer support calls

-Perform tasks around the shop

-Help organize and maintain cleanliness

-Perform installs and deinstalls in the field

Competency Requirements:

- High Diploma

- Mechanical and/or electrical experience preferred

- Computer Literacy

OTHER REQUIREMENTS:

- Valid driver's license

- Must be at least 21 year's of age

- Ability to Travel

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift

Willingness to travel:

• 75% (Required)

Work Location: In person