CCMEP Operations Supervisor

CCMEP OPERATIONS SUPERVISOR - FULL TIME

Benefits Competitive salary, flexible schedules! PTO and Extended Illness Time Health Insurance options 401 K Retirement Plan with a company match Dental and Vision Insurance options Disability Insurance options Education and Professional Development Assistance Free daily lunch (Kentucky campus) Employee Assistance Plan 10 Paid holidays Growth Opportunities, inclusive environment, supportive management! Position Summary Supervises Operations for Butler County CCMEP TANF Youth Services by supervising program activities related to community engagement and work experience. Provides supervision for Workforce Development Specialists. Ensures compliance of records and services by adhering to organizational and funding source policies, procedures, and accreditation. Job Responsibilities Promotes positive relationships by establishing and maintaining professional rapport with referral sources, professional organizations, governmental agencies, consumers and others. Supervises staff and operations by assigning tasks, providing directions, resolving work problems, conducting meetings, overseeing recruitment, and orienting and training employees with assistance from the Program Manager. Conducts regular feedback meetings and performance reviews. Determines work schedules, grants sick time, vacation and other leaves. Establishes staff training recommendations based on performance (case notes, documentation, usage of systems, and staff development). Represents program by attending meetings and participating in committees. Implements and enforces agency policies, procedures and quality standards in accordance with funding source expectations. Markets program services and agency operations to public, community outreach, referral sources, funding sources and employers. Oversees the Work Experience Program, including the Summer Youth Work Experience, by maintaining relationships with work sites, providing guidance to staff regarding proper process, entering timecards and keeping records of hours worked, maintaining worksite agreements. Oversees Job Readiness Training processes/policies. Recognizes the need for workshops/engagement sessions to promote career path development and works with appropriate partners and staff to develop and implement. Maintains required documentation including required reports and service delivery summaries. Maintains confidentiality of consumer files and other sensitive subject matter. Attends required meetings. Maintains knowledge and skills by attending meetings, seminars and workshops and conducting presentations. Works assigned schedule, exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands. Provides back-up case management services when necessary to facilitate continuous participant engagement and goal attainment. Performs other related duties as assigned. Expectations For Professional Skills Manages change in a well-planned manner consistent with Easterseals Redwood culture and capability to respond to change. Possesses critical thinking and problem-solving skills with attention to detail. Communicates effectively with individuals and/or groups in both private and public environments. Makes timely and effective decisions in the absence of perfect information. Demonstrates flexibility when seeking solutions. Demonstrates appropriate culture in alignment with the Easterseals Redwood mission, vision, philosophy, values, and standards. Values cultural diversity and best recognizes and utilizes individual abilities, skills, and characteristics when collaborating with others to complete work tasks. Employs active listening skills and effective time management skills. Demonstrates effective interpersonal communication skills to foster positive working relationships with others. Seeks agreement between internal and external stakeholders to meet the interests of all parties. Promotes effective business and public relations for the agency by representing Redwood on request. Education / Qualifications An appropriate combination of education, training, coursework, and experience may qualify. Applicants must demonstrate required knowledge, skills, and abilities. Bachelor’s degree in human services or related field preferred. Ability to document identity and employment eligibility within three (3) days of original appointment as a condition of employment in compliance with Immigration Reform and Control Act requirements. #J-18808-Ljbffr Easterseals Redwood