Venue Operations Supervisor - MGM Fenway Music Hall

Responsibilities Supervise operations-based departments including Guest Services, Coat Check and VIP staff Check accuracy of labor system at the end of the shift Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity) Conduct operations with a Guest First mindset Perform opening, ongoing and closing duties Occasionally conduct daily pre-shift in an upbeat and motivational manner Conduct safety, cleaning and maintenance walk-through – interior and exterior of building Check ticket counts with box office before shift begins Check email and mailbox for current information Familiarize self with event sheets Facilitate proper inter-departmental communication and organization Required Qualifications State or County Licensee or Certification Requirement / Responsible Alcohol Awareness Training Certification or Equivalent High school diploma or equivalent Ability to work late hours Flexible schedule 3 years supervisory experience in high volume restaurant/music hall environment Knowledge of Microsoft Office products Knowledge of state, federal and local liquor laws and health code regulations Ability to deal with intoxicated guests in a positive and safety minded manner Tolerance of all cultures, music and art forms Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence Preferred Qualifications Experience in a live music environment College diploma in related field Physical Demands / Working Environment Fast-paced, often loud and stressful environment Requires extended periods of standing and working on your feet Must be able to lift or move up to 25 lbs using proper lifting techniques Compensation The expected compensation for this position is: $20.0 USD - $25.00 USD Hourly

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. #J-18808-Ljbffr Dormont Manufacturing Co