Research Participant Recruiter

Job Description

Company Description ARENSIA Exploratory Medicine is a German clinical research company specializing in early-phase trials with novel compounds across diverse patient populations. The company operates clinics in the U.S. (Phoenix, AZ), Romania, Moldova, Georgia, Ukraine, and Bulgaria, providing patients early access to innovative therapies with a strong focus on safety and comfort. ARENSIA’s dedicated infrastructure and streamlined recruitment processes significantly shorten trial timelines and reduce overall study costs compared to traditional research sites. Trusted by leading pharmaceutical, biotech, and CRO partners, the company enjoys a high rate of returning collaborators, reflecting its impact on accelerating and optimizing clinical development. ARENSIA was founded in 2010, and its Phoenix, AZ clinic began operations in late 2023; questions can be directed to View email address on ziprecruiter.com.

Role Description This is a full-time, on-site Research Participant Recruiter role based in Phoenix, AZ. The recruiter will identify, contact, and screen potential research participants for early-phase clinical trials using phone, email, in-person outreach, and digital channels. Responsibilities include explaining study procedures and eligibility criteria in clear, accessible language, scheduling screening and study visits, and maintaining accurate participant records in recruitment and clinic systems. The role involves collaborating closely with clinical and administrative staff to meet recruitment targets, following standard operating procedures, and ensuring adherence to ethical and regulatory standards. The recruiter will also help develop and refine recruitment materials, support community and referral outreach, and provide ongoing participant support to encourage engagement and retention.

Qualifications

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• Participant outreach and recruitment skills, including experience with phone-based and in-person engagement, community outreach, and building rapport with diverse populations.
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• Strong communication abilities, with clear, empathetic, and professional verbal and written communication, and the capacity to explain complex information in an understandable way.
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• Organizational and administrative skills, including accurate data entry, appointment scheduling, record keeping, and the ability to manage multiple participants and studies at once.
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• Basic understanding of clinical research processes, patient safety, and confidentiality, with willingness to learn study protocols and regulatory requirements.
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• Comfort using computers and digital tools (e.g., databases, spreadsheets, email, phone systems, and online recruiting platforms).
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• Demonstrated customer service mindset, with patience, active listening, and a respectful, non-judgmental approach to all participants.
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• Ability to work reliably on-site in Phoenix, AZ, collaborate with multidisciplinary clinic teams, and adapt to changing recruitment priorities.
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• High school diploma or equivalent required; post-secondary education in health sciences, psychology, social sciences, or a related field is an advantage.
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• Prior experience in
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