Healthcare Assistant-6N Med Surg-Sharp Memorial Hospital-Day Shift-Part-Time
Sharp HealthCare
Job Title
This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member for the duration of the collective bargaining agreement.
In alignment with the SEIU CBA, this position will be posted for 7 days internally from 05/20/26 to 05/27/26 and available only to existing members of the ratified SEIU Bargaining Unit with a contract expiration date of 9/30/2027.
What You Will Do
- Collaborates with the interprofessional team in the delivery of quality patient/resident care under the direction of a licensed nurse.
- Delivers care with consideration to populations served including age specific needs/care.
- Contributes to overall unit functions.
- Functions as the coordinator of communication for the unit and assumes primary responsibility for medical record management.
- Facilitates patient data management through transcription, order entry, and documentation.
- Supports best use of resources in management of equipment, supplies, and other department resources.
Required Qualifications
- AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association -REQUIRED
Preferred Qualifications
- H.S. Diploma or Equivalent
- Other Comparable to certified nursing assistant course.
- 1 Year recent experience in geriatric setting or recent experience in an acute care hospital.
- 1 Year experience as unit clerk/secretary.
Essential Functions
- Teamwork and Communication:
- Greets and makes welcome a variety of customers by telephone and in-person.
- Obtains information from visitors/callers, directs as appropriate or takes complete and accurate messages.
- Acts on requests for customer assistance.
- Uses scripts as appropriate including answering phones, transferring calls and service recovery.
- Answers call lights within four (4) rings or calls into patient rooms to validate request.
- Answers phone within four (4) rings and transfers calls as indicated.
- Responds to all inquiries with a timeliness that promotes customer satisfaction.
- Coordinates with physicians and department team members via paging system or phones.
- Assists in directing others during crisis intervention (codes, disasters, etc.).
- Communicates effectively with all levels of staff and uses chain of command per unit guidelines.
- Prioritizes workload in accordance with patient's needs and staffing patterns, as appropriate.
- Validates understanding of new patient needs or changes in assignment.
- Communicates with other staff to develop plan for best use of resources.
- Asks for assistance to get workload completed.
- Reports to license nurse or supervisor when unable to respond to number of current demands.
- Seeks feedback from co-workers about strategy to complete work more efficiently.
- Completes and signs appropriate documents accurately and timely.
- Admissions, Discharge and Transfer Responsibilities:
- Ensures complete room set up for new admission (bedpan, urine container, tissue paper, basin, fresh water, etc.).
- Meets and greets new patient/resident and family members on admission to the unit.
- Orients patient/resident and family to the facility/room.
- Inventories and documents patient's personal belongings on inventory sheet upon admission and updates as needed.
- Accounts for patient's belongings during transfer and discharge process.
- Transfers/transports patient to activities, therapies and other departments on time and in a safe manner.
- Removes all patient's equipment and supplies upon discharge.
- D/c's patient from IDX within expected timeframe of patient leaving unit.
- As directed by RN, appropriately enters orders related to equipment, supplies and dietary needs; seeks RN clarification when needed to ensure accuracy.
- Patient Care Activities:
- Provides patient care within scope of responsibilities.
- Provides and documents daily care of patient per unit standards.
- In monitored units, follows telemetry process and collaborates with central telemetry for initiating/discontinuing monitoring.
- Communicates or questions requests outside of scope of practice to licensed nurse.
- Identifies and communicates new resident/patient care issues/concerns.
- Communicates changes in patients/residents condition.
- Takes rapid action in life threatening situations and immediately notifies the licensed nurse.
- Communicates plans to transfer patients/residents to other departments or discharge to home.
- Safety:
- Complies with universal precautions and hospital infection control policies.
- Uses proper body mechanics and safe patient mobilization equipment to ensure patient's safety and avoid personal injury.
- Follows safety procedures required for equipment use.
- Reports observed hazards and unsafe practices.
- Reports personal injury within two hours after incident happened, and completes the ART and state claim forms.
- Identifies and communicates patients who are at risk for injury to self and others.
- Complies with hospital policy in management of patients in restraints.
- Labels/stores, ensures safety of patient belongings (hearing aids, glasses, dentures).
- Medical Record/Information Management:
- Obtains chart inserts for admissions and maintains charts, ensuring additional forms are available and placed in charts.
- Obtains previous charts from medical records.
- Dismantles charts to return to Medical Records, including old charts.
- Requests Medical records, films, or other medical information from other facilities as needed.
- Files interdisciplinary and diagnostic printouts in chart per standards.
- Dates, times, and initials all entries.
- Assists team members in locating patient data information.
- Collects and prepares patient data necessary to support inter-facility transfers.
- Accurately updates electronic information systems (i.e. tracking shell, Stafflink, NaviCare Hill-Rom systems).
- Ensures timely teletracking updates/requests.
- Enters accurate disposition of patient requiring admission, transfer, or discharge per unit time guidelines.
- Coordinates scheduling of test and retrieving results to support patient progress.
- Retrieves diagnostic study, lab results, and other relevant patient information supportive of patient assessment.
- Prepares/stocks downtime packets.
Knowledge, Skills, and Abilities
- Knowledge of basic patient/resident care skills.
- Effective interpersonal skills.
- Ability to perform all baseline resident / patient care skills under guidance of licensed nurse.
- Fluent knowledge (written and spoken) of English.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
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