Assistant Stylist

Assistant StylistExperience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging —even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.We are the future of beauty services. Be part of the transformation.The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest's total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.The Assistant Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):Deliver exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:Add-on recommendationsShampoo and treatment processBlowouts and styling guestsGlobal and retouch color applicationsAssisting with foils (e.g., folding/handing foils)Cleaning/sanitation and organizing dutiesPre-bookingRetail recommendationsAfter month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, brow services, and ear piercing (where applicable).Perform product demonstrations with guests to drive sales and the guest service experience.Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.Maintain prompt, regular attendance.Develop guest relationships through consultations and appropriate retail and service recommendations.Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.Follow established service protocols to ensure a consistent and exceptional guest experience.Utilize appropriate booking and clientele systems to book guests for return services and for events.Communicate any supply needs to the Experience Manager, ensuring guest-readiness at all times.Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.Attend mandatory trainings and meetings to enable continuous professional development.Adhere to the Ulta Beauty dress code.Protect company assets by following loss prevention best practices and providing exceptional guest service.Execute other operational tasks as directed.Cosmetology licenseBasic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, brow services, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.Basic understanding of the use of equipment and chemicals needed to perform technical workBasic understanding to demonstrate, recommend, and sell pro hair care and makeup productsDeveloped communication skillsAbility to work independently and as part of a teamAbility to build and maintain strong customer relationships, and build clienteleWork a flexible schedule to include days, evenings, weekends, and holidaysFrequent mobility during shiftFrequent bending, reaching, and twistingContinuous lifting and/or moving up to 10 lbs. during shiftAbility to stand for long periods of time during shiftContinuous coordination and manipulation of objects during shiftFrequent use of a computer, telephonic devices, and related office and cosmetology supplies