Call Center Representative
Insight Global
Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week. REQUIRED SKILLS AND EXPERIENCE 1-2 years of experience working in a call center with inbound calls (50+ calls a day) High School diploma or GED Good communication and personality Ability to type at least 36 WPM Adaptable and eager to learn, willing to work in a fast paced call-center Excellent communication and reliable Bilingual in Spanish, Vietnamese, and/or Chinese #J-18808-Ljbffr
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